{"id":1089,"date":"2026-03-16T11:57:07","date_gmt":"2026-03-16T11:57:07","guid":{"rendered":"https:\/\/wgl-dsites.net\/verdox\/?page_id=1089"},"modified":"2026-08-24T06:48:36","modified_gmt":"2026-08-24T06:48:36","slug":"blog","status":"publish","type":"page","link":"https:\/\/ethoscreative.africa\/servicecops2026\/blog\/","title":{"rendered":"Blog"},"content":{"rendered":"\t\t<div data-elementor-type=\"wp-page\" data-elementor-id=\"1089\" class=\"elementor elementor-1089\">\n\t\t\t\t<div class=\"elementor-element elementor-element-2669b7b e-con-full e-flex e-con e-parent\" data-id=\"2669b7b\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t<div class=\"elementor-element elementor-element-591a314 e-con-full e-flex e-con e-child\" data-id=\"591a314\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-0315cb9 load_more_icon_align-row-reverse elementor-widget elementor-widget-wgl-blog\" data-id=\"0315cb9\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;blog_columns&quot;:&quot;3&quot;,&quot;blog_columns_tablet&quot;:&quot;2&quot;,&quot;blog_columns_mobile&quot;:&quot;1&quot;,&quot;load_more_icon_align&quot;:&quot;row-reverse&quot;}\" data-widget_type=\"wgl-blog.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<div class=\"wgl_cpt_section\"><div class=\"blog-posts\"><div class=\"container-grid blog_col-3 grid blog-style-standard\">    <div class=\"item\">\r\n    <div class=\"blog-post format-standard-image\">\r\n    <div class=\"blog-post_wrapper\"><div class=\"blog-post_media\"><div class=\"blog-post_media_part\"><a href=\"https:\/\/ethoscreative.africa\/servicecops2026\/africas-fintechs-to-watch-how-ugandas-service-cops-is-quietly-building-a-continental-digital-powerhouse\/\" class=\"media-link image-overlay\"><img decoding=\"async\" src=\"https:\/\/ethoscreative.africa\/servicecops2026\/wp-content\/uploads\/2026\/07\/Africas-Fintechs-to-Watch-Ugandas-Service-Cops-2-1349x562.webp\" alt=\"Africas Fintechs to Watch &#8211; Ugandas Service Cops (2)\"><\/a><\/div><span class=\"post_date\">July 24, 2026<\/span><\/div>    <div class=\"blog-post_content\"><div class=\"post_meta-wrap\"><\/div><h4 class=\"blog-post_title\"><a href=\"https:\/\/ethoscreative.africa\/servicecops2026\/africas-fintechs-to-watch-how-ugandas-service-cops-is-quietly-building-a-continental-digital-powerhouse\/\">Africa\u2019s Fintechs to Watch: How Uganda\u2019s Service Cops Is Quietly Building a Continental Digital Powerhouse<\/a><\/h4><div class=\"clear\"><\/div><div class=\"blog-post_footer\">            <div class=\"read-more-wrap\">\r\n                <a href=\"https:\/\/ethoscreative.africa\/servicecops2026\/africas-fintechs-to-watch-how-ugandas-service-cops-is-quietly-building-a-continental-digital-powerhouse\/\" class=\"button-read-more \"><span class=\"button__text\">READ MORE<\/span><span class=\"read-more-icon\"><\/span><\/a>\r\n            <\/div><div class=\"post_meta-wrap\"><\/div>    <\/div>\r\n    <\/div>\r\n    <\/div>\r\n    <\/div>\r\n    <\/div>    <div class=\"item\">\r\n    <div class=\"blog-post format-standard-image\">\r\n    <div class=\"blog-post_wrapper\"><div class=\"blog-post_media\"><div class=\"blog-post_media_part\"><a href=\"https:\/\/ethoscreative.africa\/servicecops2026\/service-cops-group-corporate-profile\/\" class=\"media-link image-overlay\"><img decoding=\"async\" src=\"https:\/\/ethoscreative.africa\/servicecops2026\/wp-content\/uploads\/2026\/02\/Service-Cops-Group-Corporate-Profile-1349x562.webp\" alt=\"Service Cops Group Corporate Profile\"><\/a><\/div><span class=\"post_date\">February 7, 2026<\/span><\/div>    <div class=\"blog-post_content\"><div class=\"post_meta-wrap\"><\/div><h4 class=\"blog-post_title\"><a href=\"https:\/\/ethoscreative.africa\/servicecops2026\/service-cops-group-corporate-profile\/\">Service Cops Group Corporate Profile<\/a><\/h4><div class=\"clear\"><\/div><div class=\"blog-post_footer\">            <div class=\"read-more-wrap\">\r\n                <a href=\"https:\/\/ethoscreative.africa\/servicecops2026\/service-cops-group-corporate-profile\/\" class=\"button-read-more \"><span class=\"button__text\">READ MORE<\/span><span class=\"read-more-icon\"><\/span><\/a>\r\n            <\/div><div class=\"post_meta-wrap\"><\/div>    <\/div>\r\n    <\/div>\r\n    <\/div>\r\n    <\/div>\r\n    <\/div>    <div class=\"item\">\r\n    <div class=\"blog-post format-standard-image\">\r\n    <div class=\"blog-post_wrapper\"><div class=\"blog-post_media\"><div class=\"blog-post_media_part\"><a href=\"https:\/\/ethoscreative.africa\/servicecops2026\/schoolpay-africa-story\/\" class=\"media-link image-overlay\"><img decoding=\"async\" src=\"https:\/\/ethoscreative.africa\/servicecops2026\/wp-content\/uploads\/2026\/07\/SchoolPay-Africa-Story-1349x562.webp\" alt=\"SchoolPay Africa Story\"><\/a><\/div><span class=\"post_date\">December 3, 2025<\/span><\/div>    <div class=\"blog-post_content\"><div class=\"post_meta-wrap\"><\/div><h4 class=\"blog-post_title\"><a href=\"https:\/\/ethoscreative.africa\/servicecops2026\/schoolpay-africa-story\/\">SchoolPay Africa Story<\/a><\/h4><div class=\"clear\"><\/div><div class=\"blog-post_footer\">            <div class=\"read-more-wrap\">\r\n                <a href=\"https:\/\/ethoscreative.africa\/servicecops2026\/schoolpay-africa-story\/\" class=\"button-read-more \"><span class=\"button__text\">READ MORE<\/span><span class=\"read-more-icon\"><\/span><\/a>\r\n            <\/div><div class=\"post_meta-wrap\"><\/div>    <\/div>\r\n    <\/div>\r\n    <\/div>\r\n    <\/div>\r\n    <\/div>    <div class=\"item\">\r\n    <div class=\"blog-post format-standard-image\">\r\n    <div class=\"blog-post_wrapper\"><div class=\"blog-post_media\"><div class=\"blog-post_media_part\"><a href=\"https:\/\/ethoscreative.africa\/servicecops2026\/service-cops-product-portfolio\/\" class=\"media-link image-overlay\"><img decoding=\"async\" src=\"https:\/\/ethoscreative.africa\/servicecops2026\/wp-content\/uploads\/2025\/05\/Service-Cops-Product-Portfolio-2-1349x562.webp\" alt=\"Service Cops Product Portfolio (2)\"><\/a><\/div><span class=\"post_date\">May 29, 2025<\/span><\/div>    <div class=\"blog-post_content\"><div class=\"post_meta-wrap\"><\/div><h4 class=\"blog-post_title\"><a href=\"https:\/\/ethoscreative.africa\/servicecops2026\/service-cops-product-portfolio\/\">Service Cops Product Portfolio<\/a><\/h4><div class=\"clear\"><\/div><div class=\"blog-post_footer\">            <div class=\"read-more-wrap\">\r\n                <a href=\"https:\/\/ethoscreative.africa\/servicecops2026\/service-cops-product-portfolio\/\" class=\"button-read-more \"><span class=\"button__text\">READ MORE<\/span><span class=\"read-more-icon\"><\/span><\/a>\r\n            <\/div><div class=\"post_meta-wrap\"><\/div>    <\/div>\r\n    <\/div>\r\n    <\/div>\r\n    <\/div>\r\n    <\/div>    <div class=\"item\">\r\n    <div class=\"blog-post format-standard-image\">\r\n    <div class=\"blog-post_wrapper\"><div class=\"blog-post_media\"><div class=\"blog-post_media_part\"><a href=\"https:\/\/ethoscreative.africa\/servicecops2026\/schoolpay-workshops-across-the-country\/\" class=\"media-link image-overlay\"><img decoding=\"async\" src=\"https:\/\/ethoscreative.africa\/servicecops2026\/wp-content\/uploads\/2025\/03\/Service-Cops-Muganga-Osbert-1349x562.webp\" alt=\"Service Cops Muganga Osbert\"><\/a><\/div><span class=\"post_date\">March 16, 2025<\/span><\/div>    <div class=\"blog-post_content\"><div class=\"post_meta-wrap\"><\/div><h4 class=\"blog-post_title\"><a href=\"https:\/\/ethoscreative.africa\/servicecops2026\/schoolpay-workshops-across-the-country\/\">SchoolPay Workshops Across The Country<\/a><\/h4><div class=\"clear\"><\/div><div class=\"blog-post_footer\">            <div class=\"read-more-wrap\">\r\n                <a href=\"https:\/\/ethoscreative.africa\/servicecops2026\/schoolpay-workshops-across-the-country\/\" class=\"button-read-more \"><span class=\"button__text\">READ MORE<\/span><span class=\"read-more-icon\"><\/span><\/a>\r\n            <\/div><div class=\"post_meta-wrap\"><\/div>    <\/div>\r\n    <\/div>\r\n    <\/div>\r\n    <\/div>\r\n    <\/div>    <div class=\"item\">\r\n    <div class=\"blog-post format-standard-image\">\r\n    <div class=\"blog-post_wrapper\"><div class=\"blog-post_media\"><div class=\"blog-post_media_part\"><a href=\"https:\/\/ethoscreative.africa\/servicecops2026\/fincom-technologies-offering-customers-even-more-options-and-opportunities-to-manage-their-finances-effectively\/\" class=\"media-link image-overlay\"><img decoding=\"async\" src=\"https:\/\/ethoscreative.africa\/servicecops2026\/wp-content\/uploads\/2025\/03\/Charity-Atukwatsa-Mutagamba-CEO-Fincom-Technologies-Ltd-1-1349x562.webp\" alt=\"Charity Atukwatsa Mutagamba CEO Fincom Technologies Ltd (1)\"><\/a><\/div><span class=\"post_date\">March 13, 2025<\/span><\/div>    <div class=\"blog-post_content\"><div class=\"post_meta-wrap\"><\/div><h4 class=\"blog-post_title\"><a href=\"https:\/\/ethoscreative.africa\/servicecops2026\/fincom-technologies-offering-customers-even-more-options-and-opportunities-to-manage-their-finances-effectively\/\">Fincom Technologies: Offering customers even more options and opportunities to manage their finances effectively<\/a><\/h4><div class=\"clear\"><\/div><div class=\"blog-post_footer\">            <div class=\"read-more-wrap\">\r\n                <a href=\"https:\/\/ethoscreative.africa\/servicecops2026\/fincom-technologies-offering-customers-even-more-options-and-opportunities-to-manage-their-finances-effectively\/\" class=\"button-read-more \"><span class=\"button__text\">READ MORE<\/span><span class=\"read-more-icon\"><\/span><\/a>\r\n            <\/div><div class=\"post_meta-wrap\"><\/div>    <\/div>\r\n    <\/div>\r\n    <\/div>\r\n    <\/div>\r\n    <\/div>    <div class=\"item\">\r\n    <div class=\"blog-post format-standard-image\">\r\n    <div class=\"blog-post_wrapper\"><div class=\"blog-post_media\"><div class=\"blog-post_media_part\"><a href=\"https:\/\/ethoscreative.africa\/servicecops2026\/school-administrators-laud-service-cops-school-suite-for-simplifying-processes\/\" class=\"media-link image-overlay\"><img decoding=\"async\" src=\"https:\/\/ethoscreative.africa\/servicecops2026\/wp-content\/uploads\/2026\/03\/School-administrators-laud-Service-Cops-School-Suite-for-simplifying-processes-1349x562.webp\" alt=\"School administrators laud Service Cops School Suite for simplifying processes\"><\/a><\/div><span class=\"post_date\">June 24, 2022<\/span><\/div>    <div class=\"blog-post_content\"><div class=\"post_meta-wrap\"><\/div><h4 class=\"blog-post_title\"><a href=\"https:\/\/ethoscreative.africa\/servicecops2026\/school-administrators-laud-service-cops-school-suite-for-simplifying-processes\/\">School administrators laud Service Cops\u2019 School Suite for simplifying processes<\/a><\/h4><div class=\"clear\"><\/div><div class=\"blog-post_footer\">            <div class=\"read-more-wrap\">\r\n                <a href=\"https:\/\/ethoscreative.africa\/servicecops2026\/school-administrators-laud-service-cops-school-suite-for-simplifying-processes\/\" class=\"button-read-more \"><span class=\"button__text\">READ MORE<\/span><span class=\"read-more-icon\"><\/span><\/a>\r\n            <\/div><div class=\"post_meta-wrap\"><\/div>    <\/div>\r\n    <\/div>\r\n    <\/div>\r\n    <\/div>\r\n    <\/div>    <div class=\"item\">\r\n    <div class=\"blog-post format-standard-image\">\r\n    <div class=\"blog-post_wrapper\"><div class=\"blog-post_media\"><div class=\"blog-post_media_part\"><a href=\"https:\/\/ethoscreative.africa\/servicecops2026\/service-cops-partners-with-ethiopias-awash-bank-to-extend-its-school-suite-system-digital-banking-solutions\/\" class=\"media-link image-overlay\"><img decoding=\"async\" src=\"https:\/\/ethoscreative.africa\/servicecops2026\/wp-content\/uploads\/2026\/03\/Service-Cops-Partners-with-Ethiopias-Awash-Bank-2-1349x562.webp\" alt=\"Service Cops Partners with Ethiopias Awash Bank (2)\"><\/a><\/div><span class=\"post_date\">June 1, 2022<\/span><\/div>    <div class=\"blog-post_content\"><div class=\"post_meta-wrap\"><\/div><h4 class=\"blog-post_title\"><a href=\"https:\/\/ethoscreative.africa\/servicecops2026\/service-cops-partners-with-ethiopias-awash-bank-to-extend-its-school-suite-system-digital-banking-solutions\/\">Service Cops Partners with Ethiopia\u2019s Awash Bank to Extend Its School Suite System, Digital Banking Solutions<\/a><\/h4><div class=\"clear\"><\/div><div class=\"blog-post_footer\">            <div class=\"read-more-wrap\">\r\n                <a href=\"https:\/\/ethoscreative.africa\/servicecops2026\/service-cops-partners-with-ethiopias-awash-bank-to-extend-its-school-suite-system-digital-banking-solutions\/\" class=\"button-read-more \"><span class=\"button__text\">READ MORE<\/span><span class=\"read-more-icon\"><\/span><\/a>\r\n            <\/div><div class=\"post_meta-wrap\"><\/div>    <\/div>\r\n    <\/div>\r\n    <\/div>\r\n    <\/div>\r\n    <\/div>    <div class=\"item\">\r\n    <div class=\"blog-post format-standard-image\">\r\n    <div class=\"blog-post_wrapper\"><div class=\"blog-post_media\"><div class=\"blog-post_media_part\"><a href=\"https:\/\/ethoscreative.africa\/servicecops2026\/service-cops-ceo-mathias-kamugasho-speaks-out-on-building-one-of-sub-saharan-africas-largest-business-technology-firms-with-eyes-on-the-continent\/\" class=\"media-link image-overlay\"><img decoding=\"async\" src=\"https:\/\/ethoscreative.africa\/servicecops2026\/wp-content\/uploads\/2026\/03\/Service-Cops-Mathias-Kamugasho-1349x562.webp\" alt=\"Service Cops Mathias Kamugasho\"><\/a><\/div><span class=\"post_date\">December 6, 2021<\/span><\/div>    <div class=\"blog-post_content\"><div class=\"post_meta-wrap\"><\/div><h4 class=\"blog-post_title\"><a href=\"https:\/\/ethoscreative.africa\/servicecops2026\/service-cops-ceo-mathias-kamugasho-speaks-out-on-building-one-of-sub-saharan-africas-largest-business-technology-firms-with-eyes-on-the-continent\/\">Service Cops\u2019 CEO Mathias Kamugasho speaks out on building one of Sub-Saharan Africa\u2019s largest business technology firms with eyes on the continent<\/a><\/h4><div class=\"clear\"><\/div><div class=\"blog-post_footer\">            <div class=\"read-more-wrap\">\r\n                <a href=\"https:\/\/ethoscreative.africa\/servicecops2026\/service-cops-ceo-mathias-kamugasho-speaks-out-on-building-one-of-sub-saharan-africas-largest-business-technology-firms-with-eyes-on-the-continent\/\" class=\"button-read-more \"><span class=\"button__text\">READ MORE<\/span><span class=\"read-more-icon\"><\/span><\/a>\r\n            <\/div><div class=\"post_meta-wrap\"><\/div>    <\/div>\r\n    <\/div>\r\n    <\/div>\r\n    <\/div>\r\n    <\/div><\/div><\/div><div class=\"clear\"><\/div><div class=\"load_more_wrapper icon-yes\"><div class=\"button_wrapper\"><button class=\"load_more_item wgl-button\"><span class=\"load_more__icon\"><i class=\"icon\"><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"13\" height=\"13\" viewBox=\"0 0 13 13\"><path d=\"M10.5101 7.15H0V5.85H10.5101L5.57332 0.913251L6.5 0L13 6.5L6.5 13L5.57332 12.0867L10.5101 7.15Z\"><\/path><\/svg><\/i><\/span><i class=\"wgl_loading_icon fa fa-sync-alt\"><\/i><span class=\"load_more__text\">LOAD MORE<\/span><\/button><\/div><form class=\"posts_grid_ajax\"><input type=\"hidden\" class=\"ajax_data\" name=\"6ad6ad7f0f1f8_ajax_data\" value=\"{&quot;query&quot;:{&quot;query&quot;:{&quot;post_status&quot;:&quot;publish&quot;,&quot;posts_per_page&quot;:9,&quot;category_name&quot;:&quot;blog, media-centre, resources&quot;,&quot;orderby&quot;:&quot;date&quot;,&quot;order&quot;:&quot;DESC&quot;,&quot;paged&quot;:1,&quot;update_post_term_cache&quot;:false,&quot;update_post_meta_cache&quot;:false},&quot;query_vars&quot;:{&quot;post_status&quot;:&quot;publish&quot;,&quot;posts_per_page&quot;:9,&quot;category_name&quot;:&quot;blog&quot;,&quot;orderby&quot;:&quot;date&quot;,&quot;order&quot;:&quot;DESC&quot;,&quot;paged&quot;:1,&quot;update_post_term_cache&quot;:false,&quot;update_post_meta_cache&quot;:false,&quot;error&quot;:&quot;&quot;,&quot;m&quot;:&quot;&quot;,&quot;p&quot;:0,&quot;post_parent&quot;:&quot;&quot;,&quot;subpost&quot;:&quot;&quot;,&quot;subpost_id&quot;:&quot;&quot;,&quot;attachment&quot;:&quot;&quot;,&quot;attachment_id&quot;:0,&quot;name&quot;:&quot;&quot;,&quot;pagename&quot;:&quot;&quot;,&quot;page_id&quot;:0,&quot;second&quot;:&quot;&quot;,&quot;minute&quot;:&quot;&quot;,&quot;hour&quot;:&quot;&quot;,&quot;day&quot;:0,&quot;monthnum&quot;:0,&quot;year&quot;:0,&quot;w&quot;:0,&quot;tag&quot;:&quot;&quot;,&quot;cat&quot;:1,&quot;tag_id&quot;:&quot;&quot;,&quot;author&quot;:&quot;&quot;,&quot;author_name&quot;:&quot;&quot;,&quot;feed&quot;:&quot;&quot;,&quot;tb&quot;:&quot;&quot;,&quot;meta_key&quot;:&quot;&quot;,&quot;meta_value&quot;:&quot;&quot;,&quot;preview&quot;:&quot;&quot;,&quot;s&quot;:&quot;&quot;,&quot;sentence&quot;:&quot;&quot;,&quot;title&quot;:&quot;&quot;,&quot;fields&quot;:&quot;all&quot;,&quot;menu_order&quot;:&quot;&quot;,&quot;embed&quot;:&quot;&quot;,&quot;category__in&quot;:[],&quot;category__not_in&quot;:[],&quot;category__and&quot;:[],&quot;post__in&quot;:[],&quot;post__not_in&quot;:[],&quot;post_name__in&quot;:[],&quot;tag__in&quot;:[],&quot;tag__not_in&quot;:[],&quot;tag__and&quot;:[],&quot;tag_slug__in&quot;:[],&quot;tag_slug__and&quot;:[],&quot;post_parent__in&quot;:[],&quot;post_parent__not_in&quot;:[],&quot;author__in&quot;:[],&quot;author__not_in&quot;:[],&quot;search_columns&quot;:[],&quot;ignore_sticky_posts&quot;:false,&quot;suppress_filters&quot;:false,&quot;cache_results&quot;:true,&quot;update_menu_item_cache&quot;:false,&quot;lazy_load_term_meta&quot;:false,&quot;post_type&quot;:&quot;&quot;,&quot;nopaging&quot;:false,&quot;comments_per_page&quot;:&quot;50&quot;,&quot;no_found_rows&quot;:false},&quot;tax_query&quot;:{&quot;queries&quot;:[{&quot;taxonomy&quot;:&quot;category&quot;,&quot;terms&quot;:[&quot;blog&quot;,&quot;media-centre&quot;,&quot;resources&quot;],&quot;field&quot;:&quot;slug&quot;,&quot;operator&quot;:&quot;IN&quot;,&quot;include_children&quot;:true}],&quot;relation&quot;:&quot;AND&quot;,&quot;queried_terms&quot;:{&quot;category&quot;:{&quot;terms&quot;:[&quot;blog&quot;,&quot;media-centre&quot;,&quot;resources&quot;],&quot;field&quot;:&quot;slug&quot;}},&quot;primary_table&quot;:&quot;wp_posts&quot;,&quot;primary_id_column&quot;:&quot;ID&quot;},&quot;meta_query&quot;:{&quot;queries&quot;:[],&quot;relation&quot;:null,&quot;meta_table&quot;:null,&quot;meta_id_column&quot;:null,&quot;primary_table&quot;:null,&quot;primary_id_column&quot;:null},&quot;date_query&quot;:false,&quot;request&quot;:&quot;SELECT SQL_CALC_FOUND_ROWS  wp_posts.ID\\n\\t\\t\\t\\t\\t FROM wp_posts  LEFT JOIN wp_term_relationships ON (wp_posts.ID = wp_term_relationships.object_id)\\n\\t\\t\\t\\t\\t WHERE 1=1  AND ( \\n  wp_term_relationships.term_taxonomy_id IN (1,19,21)\\n) AND wp_posts.post_type = &#039;post&#039; AND ((wp_posts.post_status = &#039;publish&#039;))\\n\\t\\t\\t\\t\\t GROUP BY wp_posts.ID\\n\\t\\t\\t\\t\\t ORDER BY wp_posts.post_date DESC\\n\\t\\t\\t\\t\\t LIMIT 0, 9&quot;,&quot;posts&quot;:[{&quot;ID&quot;:5468,&quot;post_author&quot;:&quot;1&quot;,&quot;post_date&quot;:&quot;2026-07-24 02:22:21&quot;,&quot;post_date_gmt&quot;:&quot;2026-07-24 02:22:21&quot;,&quot;post_content&quot;:&quot;&lt;p class=\\&quot;wp-block-paragraph\\&quot;&gt;Few technology companies born in Uganda have successfully broken beyond the country\\u2019s borders and built products that influence how institutions operate across Africa. Service Cops is becoming a notable exception. From an outsourcing start-up founded by a group of university friends, the company has evolved into a financial-technology, enterprise-software and business-process-outsourcing group connecting banks, telecom operators, schools, insurers, merchants and consumers across several African markets. At the centre of that journey is Managing Director Mathias Kamugasho\\u2014but the story is also one of co-founders, engineers, senior executives, employees and institutional partners building solutions around distinctly African problems.&lt;\\\/p&gt;\\r\\n&lt;p class=\\&quot;wp-block-paragraph\\&quot;&gt;In 2009, Mathias Kamugasho and a group of friends began chasing an idea that had followed them from university into their professional lives. They were young, employed and increasingly convinced that something was fundamentally wrong with the way customers were being served in Uganda. Their conversations, often held over coffee at what was then Caf\\u00e9 Javas on Bombo Road in Kampala, repeatedly returned to one question: could they build something of their own that would improve service delivery? \\u201cThere has to be an issue with how service is given in Uganda,\\u201d Kamugasho recalled during a recent interview broadcast on the Service Cops YouTube channel. \\u201cPerhaps that\\u2019s the reason why our company is called Service Cops.\\u201d Kamugasho had already spent six or seven years in banking. He understood financial institutions from the inside: their processes, customers, controls and limitations. But the original plan was not to build a fintech company. It was more straightforward. \\u201cLet\\u2019s start an outsourcing company,\\u201d he remembered the group deciding. \\u201cLet\\u2019s go to the telecoms, go to the banks, go to the industries. Show them how it\\u2019s done. Let\\u2019s start a call centre, for example. Give people service.\\u201d&lt;\\\/p&gt;\\r\\n&lt;p class=\\&quot;wp-block-paragraph\\&quot;&gt;Seventeen years later, that service-delivery experiment has become one of Uganda\\u2019s more consequential technology stories. Service Cops now describes itself as a financial-technology, proprietary enterprise-platform and business-process-outsourcing company with operations extending beyond Uganda into markets including Kenya, Tanzania, Zambia,African Startups Ethiopia, South Sudan, Mauritius, Mozambique, Malawi, the Democratic Republic of Congo and Nigeria. Its portfolio ranges from education payments and agency banking to enterprise middleware, digital lending, insurance platforms, remittances, customer-management systems and contact-centre operations. Its rise is noteworthy not simply because Service Cops has crossed borders. It is because comparatively few Ugandan-founded technology companies have managed to turn local problem-solving into a repeatable African business model.&lt;\\\/p&gt;\\r\\n&lt;strong&gt;&lt;a href=\\&quot;https:\\\/\\\/www.ceo.co.ug\\\/africas-fintechs-to-watch-how-ugandas-service-cops-is-quietly-building-a-continental-digital-powerhouse\\\/\\&quot; target=\\&quot;_blank\\&quot; rel=\\&quot;noreferrer noopener\\&quot; data-type=\\&quot;URL\\&quot; data-id=\\&quot;https:\\\/\\\/www.ceo.co.ug\\\/school-administrators-laud-service-cops-school-suite-for-simplifying-processes\\\/\\&quot;&gt;Read More&lt;\\\/a&gt;&lt;\\\/strong&gt;&quot;,&quot;post_title&quot;:&quot;Africa\\u2019s Fintechs to Watch: How Uganda\\u2019s Service Cops Is Quietly Building a Continental Digital Powerhouse&quot;,&quot;post_excerpt&quot;:&quot;&quot;,&quot;post_status&quot;:&quot;publish&quot;,&quot;comment_status&quot;:&quot;closed&quot;,&quot;ping_status&quot;:&quot;closed&quot;,&quot;post_password&quot;:&quot;&quot;,&quot;post_name&quot;:&quot;africas-fintechs-to-watch-how-ugandas-service-cops-is-quietly-building-a-continental-digital-powerhouse&quot;,&quot;to_ping&quot;:&quot;&quot;,&quot;pinged&quot;:&quot;&quot;,&quot;post_modified&quot;:&quot;2026-08-24 02:28:54&quot;,&quot;post_modified_gmt&quot;:&quot;2026-08-24 02:28:54&quot;,&quot;post_content_filtered&quot;:&quot;&quot;,&quot;post_parent&quot;:0,&quot;guid&quot;:&quot;https:\\\/\\\/ethoscreative.africa\\\/servicecops2026\\\/?p=5468&quot;,&quot;menu_order&quot;:0,&quot;post_type&quot;:&quot;post&quot;,&quot;post_mime_type&quot;:&quot;&quot;,&quot;comment_count&quot;:&quot;0&quot;,&quot;filter&quot;:&quot;raw&quot;},{&quot;ID&quot;:5532,&quot;post_author&quot;:&quot;1&quot;,&quot;post_date&quot;:&quot;2026-02-07 06:30:19&quot;,&quot;post_date_gmt&quot;:&quot;2026-02-07 06:30:19&quot;,&quot;post_content&quot;:&quot;https:\\\/\\\/ethoscreative.africa\\\/servicecops2026\\\/wp-content\\\/uploads\\\/2026\\\/08\\\/Service-Cops-Video-Profile.mp4\\r\\n\\r\\nService Cops is an ISO 9001:2015 and ISO\\\/IEC 27001:2022; certified company for Quality and Information Security Management respectively incorporated and head-quartered in Kampala, Uganda with operations in Ethiopia, Kenya, South Sudan, Mauritius, Mozambique , Zambia, Kenya and Tanzania.\\r\\n\\r\\nThe company is involved in providing Financial Technology, Bespoke proprietary Enterprise platform and Business Process Outsourcing solutions to a range of industry verticals in Uganda and beyond.\\r\\n\\r\\nWe create solutions that enhance our partners and client\\u2019s revenue generation potential, reduce costs, improve and ease their business processes. Service Cops partners with over 12,000 education institutions, 20 commercial banks, 3 major and a number of payment aggregators in Africa to extend its service touch points to over 30 channels provide school fees collections.\\r\\n\\r\\nOur platform boasts of over 4.5 million subscribers base across our markets and has facilitated collection of over USD 500M.\\r\\n\\r\\n&lt;a href=\\&quot;https:\\\/\\\/ethoscreative.africa\\\/servicecops2026\\\/wp-content\\\/uploads\\\/2026\\\/08\\\/SchoolPay-Africa-Story.pdf\\&quot; target=\\&quot;_blank\\&quot; role=\\&quot;button\\&quot; rel=\\&quot;noopener\\&quot;&gt;&lt;i&gt;&lt;\\\/i&gt;Download The Service Cops Profile&lt;\\\/a&gt;&quot;,&quot;post_title&quot;:&quot;Service Cops Group Corporate Profile&quot;,&quot;post_excerpt&quot;:&quot;&quot;,&quot;post_status&quot;:&quot;publish&quot;,&quot;comment_status&quot;:&quot;closed&quot;,&quot;ping_status&quot;:&quot;closed&quot;,&quot;post_password&quot;:&quot;&quot;,&quot;post_name&quot;:&quot;service-cops-group-corporate-profile&quot;,&quot;to_ping&quot;:&quot;&quot;,&quot;pinged&quot;:&quot;&quot;,&quot;post_modified&quot;:&quot;2026-08-24 06:56:18&quot;,&quot;post_modified_gmt&quot;:&quot;2026-08-24 06:56:18&quot;,&quot;post_content_filtered&quot;:&quot;&quot;,&quot;post_parent&quot;:0,&quot;guid&quot;:&quot;https:\\\/\\\/ethoscreative.africa\\\/servicecops2026\\\/?p=5532&quot;,&quot;menu_order&quot;:0,&quot;post_type&quot;:&quot;post&quot;,&quot;post_mime_type&quot;:&quot;&quot;,&quot;comment_count&quot;:&quot;0&quot;,&quot;filter&quot;:&quot;raw&quot;},{&quot;ID&quot;:5524,&quot;post_author&quot;:&quot;1&quot;,&quot;post_date&quot;:&quot;2025-12-03 06:18:38&quot;,&quot;post_date_gmt&quot;:&quot;2025-12-03 06:18:38&quot;,&quot;post_content&quot;:&quot;https:\\\/\\\/ethoscreative.africa\\\/servicecops2026\\\/wp-content\\\/uploads\\\/2026\\\/08\\\/SchoolPay-Brand-Story-1080-Video.mp4\\r\\n\\r\\nSchoolPay is an advanced financial management solution integrated into a comprehensive school ERP system. It streamlines and integrates financial transactions and processes for schools, parents, students, suppliers, and teachers.\\r\\n\\r\\nOver a decade ago, when paying school fees in Africa meant long queues, risky cash transactions, and endless frustration, SchoolPay was born from a vision to transform that experience. What began as a simple digital fees payment solution designed to give parents convenience and schools transparency has evolved into a complete education ecosystem. From SchoolPay ERP, a powerful school management platform that simplifies daily administration, to SWallet, a secure digital wallet that allows parents to send money directly to students for pocket money, transport, and savings, to SchoolPay Savings, a smart solution that empowers parents to plan and save in advance for school fees while earning daily interest on their deposits, to SchoolPay Medical, an all-in-one integrated digital health management solution designed to simplify and connect every aspect of healthcare delivery online. SchoolPay continues to innovate across the education value chain.\\r\\n\\r\\nToday, we proudly stand in 11 African countries, connecting over 31,000 schools, supporting more than 11 million students, and partnering with over 30 leading banks and telecoms across the continent. Yet, our mission goes beyond technology, it is about building trust, creating accountability, and shaping the future of education in Africa. SchoolPay is not just a solution; it is an evolution, a movement, and a Pan-African promise to empower every child, every school, and every community across the continent through seamless digital transformation in education.\\r\\n\\r\\n&lt;a href=\\&quot;https:\\\/\\\/ethoscreative.africa\\\/servicecops2026\\\/wp-content\\\/uploads\\\/2026\\\/08\\\/SchoolPay-Africa-Story.pdf\\&quot; target=\\&quot;_blank\\&quot; role=\\&quot;button\\&quot; rel=\\&quot;noopener\\&quot;&gt;&lt;i&gt;&lt;\\\/i&gt;Download The SchoolPay Profile&lt;\\\/a&gt;&quot;,&quot;post_title&quot;:&quot;SchoolPay Africa Story&quot;,&quot;post_excerpt&quot;:&quot;&quot;,&quot;post_status&quot;:&quot;publish&quot;,&quot;comment_status&quot;:&quot;closed&quot;,&quot;ping_status&quot;:&quot;closed&quot;,&quot;post_password&quot;:&quot;&quot;,&quot;post_name&quot;:&quot;schoolpay-africa-story&quot;,&quot;to_ping&quot;:&quot;&quot;,&quot;pinged&quot;:&quot;&quot;,&quot;post_modified&quot;:&quot;2026-08-24 06:56:08&quot;,&quot;post_modified_gmt&quot;:&quot;2026-08-24 06:56:08&quot;,&quot;post_content_filtered&quot;:&quot;&quot;,&quot;post_parent&quot;:0,&quot;guid&quot;:&quot;https:\\\/\\\/ethoscreative.africa\\\/servicecops2026\\\/?p=5524&quot;,&quot;menu_order&quot;:0,&quot;post_type&quot;:&quot;post&quot;,&quot;post_mime_type&quot;:&quot;&quot;,&quot;comment_count&quot;:&quot;0&quot;,&quot;filter&quot;:&quot;raw&quot;},{&quot;ID&quot;:4933,&quot;post_author&quot;:&quot;1&quot;,&quot;post_date&quot;:&quot;2025-05-29 09:44:08&quot;,&quot;post_date_gmt&quot;:&quot;2025-05-29 09:44:08&quot;,&quot;post_content&quot;:&quot;Explore the Service Cops Product Portfolio, showcasing a diverse range of digital platforms and solutions designed to improve efficiency, accessibility, integration and service delivery across multiple sectors. With experience spanning fintech, ICT and business process outsourcing, Service Cops has established a presence across 11 countries, supporting more than 25 million active users and facilitating over $8 billion in transaction value.\\r\\n\\r\\nThe portfolio features solutions across education, insurance, SACCOs, public sector, healthcare, finance and banking, and trade and commerce. From school management and insurance platforms to digital banking, payment gateways, enterprise integration, hospital management and customer relationship solutions, these products demonstrate Service Cops\\u2019 focus on scalable, customizable and user-centred technology solutions supported by ongoing technical assistance and training.\\r\\n\\r\\n&lt;a href=\\&quot;https:\\\/\\\/ethoscreative.africa\\\/servicecops2026\\\/wp-content\\\/uploads\\\/2026\\\/08\\\/SERVICE-COPS-PRODUCT-PORTFOLIO.pdf\\&quot; target=\\&quot;_blank\\&quot; role=\\&quot;button\\&quot; rel=\\&quot;noopener\\&quot;&gt;&lt;i&gt;&lt;\\\/i&gt;Download The Portfolio&lt;\\\/a&gt;&quot;,&quot;post_title&quot;:&quot;Service Cops Product Portfolio&quot;,&quot;post_excerpt&quot;:&quot;&quot;,&quot;post_status&quot;:&quot;publish&quot;,&quot;comment_status&quot;:&quot;closed&quot;,&quot;ping_status&quot;:&quot;closed&quot;,&quot;post_password&quot;:&quot;&quot;,&quot;post_name&quot;:&quot;service-cops-product-portfolio&quot;,&quot;to_ping&quot;:&quot;&quot;,&quot;pinged&quot;:&quot;&quot;,&quot;post_modified&quot;:&quot;2026-08-24 06:45:38&quot;,&quot;post_modified_gmt&quot;:&quot;2026-08-24 06:45:38&quot;,&quot;post_content_filtered&quot;:&quot;&quot;,&quot;post_parent&quot;:0,&quot;guid&quot;:&quot;https:\\\/\\\/ethoscreative.africa\\\/servicecops2026\\\/?p=4933&quot;,&quot;menu_order&quot;:0,&quot;post_type&quot;:&quot;post&quot;,&quot;post_mime_type&quot;:&quot;&quot;,&quot;comment_count&quot;:&quot;0&quot;,&quot;filter&quot;:&quot;raw&quot;},{&quot;ID&quot;:915,&quot;post_author&quot;:&quot;1&quot;,&quot;post_date&quot;:&quot;2025-03-16 08:42:28&quot;,&quot;post_date_gmt&quot;:&quot;2025-03-16 08:42:28&quot;,&quot;post_content&quot;:&quot;&lt;span&gt;We organized\\u00a0 a total of 11 workshops that spanned all regions of Uganda, ensuring that we reached schools in both urban centres and remote areas. &lt;\\\/span&gt;&lt;span&gt;The digital transformation we offer through SchoolPay is empowering schools to streamline their financial management, boost transparency and improve communication with parents and guardians.&lt;\\\/span&gt;\\r\\n&lt;br&gt;&lt;br&gt;\\r\\n&lt;span&gt;To make school administrative tasks easier, we have added several new features to our SchoolPay dashboard such as staff management, finance and accounting, report centres e-Learning among others. &lt;\\\/span&gt;&lt;span&gt;These features are designed to further assist schools in monitoring their operations, financials, and student information effectively as we now want schools to focus more on educating and less on administrative burdens.&lt;\\\/span&gt;\\r\\n&lt;br&gt;&lt;br&gt;\\r\\n&lt;span&gt;In conclusion, as we now move forward, we remain dedicated to our core principles of convenience, security and efficiency. &lt;\\\/span&gt;&lt;span&gt;Together, we are shaping a brighter and more digitally advanced future for education in Uganda.&lt;\\\/span&gt;\\r\\n&lt;br&gt;&lt;br&gt;\\r\\n&lt;img class=\\&quot;alignnone size-full wp-image-5575\\&quot; src=\\&quot;https:\\\/\\\/ethoscreative.africa\\\/servicecops2026\\\/wp-content\\\/uploads\\\/2025\\\/03\\\/SchoolPay-Workshops-Across-The-Country-2.webp\\&quot; alt=\\&quot;\\&quot; width=\\&quot;1024\\&quot; height=\\&quot;689\\&quot; \\\/&gt;\\r\\n\\r\\n&lt;!-- \\\/wp:paragraph --&gt;&quot;,&quot;post_title&quot;:&quot;SchoolPay Workshops Across The Country&quot;,&quot;post_excerpt&quot;:&quot;&quot;,&quot;post_status&quot;:&quot;publish&quot;,&quot;comment_status&quot;:&quot;closed&quot;,&quot;ping_status&quot;:&quot;closed&quot;,&quot;post_password&quot;:&quot;&quot;,&quot;post_name&quot;:&quot;schoolpay-workshops-across-the-country&quot;,&quot;to_ping&quot;:&quot;&quot;,&quot;pinged&quot;:&quot;&quot;,&quot;post_modified&quot;:&quot;2026-08-24 08:25:27&quot;,&quot;post_modified_gmt&quot;:&quot;2026-08-24 08:25:27&quot;,&quot;post_content_filtered&quot;:&quot;&quot;,&quot;post_parent&quot;:0,&quot;guid&quot;:&quot;https:\\\/\\\/wgl-dsites.net\\\/verdox\\\/?p=915&quot;,&quot;menu_order&quot;:0,&quot;post_type&quot;:&quot;post&quot;,&quot;post_mime_type&quot;:&quot;&quot;,&quot;comment_count&quot;:&quot;0&quot;,&quot;filter&quot;:&quot;raw&quot;},{&quot;ID&quot;:282,&quot;post_author&quot;:&quot;1&quot;,&quot;post_date&quot;:&quot;2025-03-13 08:39:33&quot;,&quot;post_date_gmt&quot;:&quot;2025-03-13 08:39:33&quot;,&quot;post_content&quot;:&quot;&lt;span&gt;Fincom Technologies is a wholly owned subsidiary of Service Cops that was created to handle the payments operations business. As per the NPS Act of 2020, we were required to get Licensed by Bank of Uganda because of our business lines like School Pay and SASULA.&lt;\\\/span&gt;\\r\\n\\r\\n&lt;span&gt;Since Service Cops runs other business lines outside this scope, a decision was made to create a new entity that would then get licensed as per the Law. This is how Fincom Technologies was birthed.&lt;\\\/span&gt;\\r\\n\\r\\n&lt;span&gt;We are thrilled to share the exciting news that Fincom Technologies\\u2019 recently got Licensed as a Payment Systems Operator (PSO) and a Payments Systems Provider (PSP) and as such are regulated by the Bank of Uganda.&lt;\\\/span&gt;\\r\\n\\r\\n&lt;span&gt;The license granted by the Bank of Uganda signifies that Fincom Technologies has met rigorous regulatory requirements and has demonstrated its ability to operate as a Financial Technology institution that complies with all legal and ethical standards. This is a testament to Fincom Technologies\\u2019 dedication to transparency, customer protection, and compliance to the laws of the land.&lt;\\\/span&gt;\\r\\n\\r\\n&lt;span&gt;With this license in place, Fincom Technologies is poised to expand its range of services, offering customers even more options and opportunities to manage their finances effectively. Whether you are a School or Business seeking comprehensive financial management services, Fincom Technologies is now better equipped than ever to serve your needs.&lt;\\\/span&gt;\\r\\n\\r\\n&lt;span&gt;As Fincom, we are committed to continue innovating as we bring cutting-edge solutions into the market maintaining the highest standards of service and security.&lt;\\\/span&gt;\\r\\n\\r\\n&lt;strong&gt;Charity Atukwatsa Mutagamba,&lt;\\\/strong&gt;\\r\\n\\r\\n&lt;strong&gt;CEO, Fincom Technologies&lt;\\\/strong&gt;&quot;,&quot;post_title&quot;:&quot;Fincom Technologies: Offering customers even more options and opportunities to manage their finances effectively&quot;,&quot;post_excerpt&quot;:&quot;&quot;,&quot;post_status&quot;:&quot;publish&quot;,&quot;comment_status&quot;:&quot;closed&quot;,&quot;ping_status&quot;:&quot;closed&quot;,&quot;post_password&quot;:&quot;&quot;,&quot;post_name&quot;:&quot;fincom-technologies-offering-customers-even-more-options-and-opportunities-to-manage-their-finances-effectively&quot;,&quot;to_ping&quot;:&quot;&quot;,&quot;pinged&quot;:&quot;&quot;,&quot;post_modified&quot;:&quot;2026-08-24 07:36:01&quot;,&quot;post_modified_gmt&quot;:&quot;2026-08-24 07:36:01&quot;,&quot;post_content_filtered&quot;:&quot;&quot;,&quot;post_parent&quot;:0,&quot;guid&quot;:&quot;https:\\\/\\\/wgl-dsites.net\\\/verdox\\\/?p=282&quot;,&quot;menu_order&quot;:0,&quot;post_type&quot;:&quot;post&quot;,&quot;post_mime_type&quot;:&quot;&quot;,&quot;comment_count&quot;:&quot;0&quot;,&quot;filter&quot;:&quot;raw&quot;},{&quot;ID&quot;:936,&quot;post_author&quot;:&quot;1&quot;,&quot;post_date&quot;:&quot;2022-06-24 09:08:38&quot;,&quot;post_date_gmt&quot;:&quot;2022-06-24 09:08:38&quot;,&quot;post_content&quot;:&quot;&lt;p class=\\&quot;wp-block-paragraph\\&quot;&gt;Gone are the days when schools used to stack loads of paperwork as a regular routine of keeping records.&lt;\\\/p&gt;\\r\\n&lt;p class=\\&quot;wp-block-paragraph\\&quot;&gt;There is now an innovative approach to running schools in a post covid era, with a paperless digital system dubbed \\u2013 School Suite \\u2013 that has immensely reduced the amount of valuable time spent by both parents and school administrators on handling school fees as well as managing academic affairs with much less clutter.&lt;\\\/p&gt;\\r\\n&lt;p class=\\&quot;wp-block-paragraph\\&quot;&gt;School Suite is a digital product that has an in-built school pay system that enables academic institutions to conduct timely transactions even beyond banking hours.\\u00a0 The school-friendly system is an innovation by Service Cops \\u2013 a Fintech with Business Processes outsourcing business organisation.&lt;\\\/p&gt;\\r\\n&lt;p class=\\&quot;wp-block-paragraph\\&quot;&gt;School suite was created to manage school operations as most schools in Uganda majorly rely on paper-based manual systems, where they have to track hundreds of thousands of receipts, admissions, enrollments, teachers, staff, management and all those many papers and files.&lt;\\\/p&gt;\\r\\n&lt;p class=\\&quot;wp-block-paragraph\\&quot;&gt;In a bid to reduce the excessive paperwork, Service Cops opted to digitize these school operations and introduced School Suite, a one central data management point where a school administrator can see the various departments or various operations that are going on in the school. School Suite is, in a nutshell, a school management system.&lt;\\\/p&gt;\\r\\n&lt;strong&gt;&lt;a href=\\&quot;https:\\\/\\\/www.ceo.co.ug\\\/school-administrators-laud-service-cops-school-suite-for-simplifying-processes\\\/\\&quot; target=\\&quot;_blank\\&quot; rel=\\&quot;noreferrer noopener\\&quot; data-type=\\&quot;URL\\&quot; data-id=\\&quot;https:\\\/\\\/www.ceo.co.ug\\\/school-administrators-laud-service-cops-school-suite-for-simplifying-processes\\\/\\&quot;&gt;Read More&lt;\\\/a&gt;&lt;\\\/strong&gt;&quot;,&quot;post_title&quot;:&quot;School administrators laud Service Cops\\u2019 School Suite for simplifying processes&quot;,&quot;post_excerpt&quot;:&quot;&quot;,&quot;post_status&quot;:&quot;publish&quot;,&quot;comment_status&quot;:&quot;closed&quot;,&quot;ping_status&quot;:&quot;closed&quot;,&quot;post_password&quot;:&quot;&quot;,&quot;post_name&quot;:&quot;school-administrators-laud-service-cops-school-suite-for-simplifying-processes&quot;,&quot;to_ping&quot;:&quot;&quot;,&quot;pinged&quot;:&quot;&quot;,&quot;post_modified&quot;:&quot;2026-08-24 02:20:57&quot;,&quot;post_modified_gmt&quot;:&quot;2026-08-24 02:20:57&quot;,&quot;post_content_filtered&quot;:&quot;&quot;,&quot;post_parent&quot;:0,&quot;guid&quot;:&quot;https:\\\/\\\/wgl-dsites.net\\\/verdox\\\/?p=936&quot;,&quot;menu_order&quot;:0,&quot;post_type&quot;:&quot;post&quot;,&quot;post_mime_type&quot;:&quot;&quot;,&quot;comment_count&quot;:&quot;0&quot;,&quot;filter&quot;:&quot;raw&quot;},{&quot;ID&quot;:950,&quot;post_author&quot;:&quot;1&quot;,&quot;post_date&quot;:&quot;2022-06-01 09:18:42&quot;,&quot;post_date_gmt&quot;:&quot;2022-06-01 09:18:42&quot;,&quot;post_content&quot;:&quot;Service Cops, one of Ugandas leading Financial Technology and Business Processes Outsourcing (BPO) firms has entered into a partnership with Awash Bank, to support the bank\\u2019s digital strategy. The partnership with Awash, the biggest private Bank in Ethiopia, was signed on the 25th of April 2022, at the banks headquarters, in Addis Abbaba by Mathias Kamugasho and Joseph Kiiza Ndiho, the Service Cops Managing Director and Executive Chairman respectively, as well as Mr. Tsehay Shiferaw, the Awash Bank Chief Executive Officer and Mr. Yohannes Merga, the banks Chief Information Officer.\\r\\n&lt;br&gt;&lt;br&gt;\\r\\nThe partnership will see Service Cops providing a variety of its digital\\\/technology solutions ranging from Edutech solutions such as E-School products as well as other Financial Technology products, API and Channels management solutions. Initially, Awash Bank will support the rollout of the one-of-a-kind School Suite and eventually other products shall follow suit.\\r\\n&lt;br&gt;&lt;br&gt;\\r\\nE-School (School Suite), the Enterprise version of the popular School Pay platform is a paperless school management system that eases the management of education institutions by creating one central data management point that enables school owners, administrators, parents\\\/guardians and learners to each perform their functions easily.\\r\\n&lt;br&gt;&lt;br&gt;\\r\\n&lt;strong&gt;&lt;a href=\\&quot;https:\\\/\\\/chimpreports.com\\\/service-cops-partners-with-ethiopias-awash-bank-to-extend-its-school-suite-system-digital-banking-solutions\\\/\\&quot; target=\\&quot;_blank\\&quot; rel=\\&quot;noreferrer noopener\\&quot; data-type=\\&quot;URL\\&quot; data-id=\\&quot;https:\\\/\\\/chimpreports.com\\\/service-cops-partners-with-ethiopias-awash-bank-to-extend-its-school-suite-system-digital-banking-solutions\\\/\\&quot;&gt;Read More&lt;\\\/a&gt;&lt;\\\/strong&gt;\\r\\n\\r\\n&lt;!-- \\\/wp:paragraph --&gt;&quot;,&quot;post_title&quot;:&quot;Service Cops Partners with Ethiopia\\u2019s Awash Bank to Extend Its School Suite System, Digital Banking Solutions&quot;,&quot;post_excerpt&quot;:&quot;&quot;,&quot;post_status&quot;:&quot;publish&quot;,&quot;comment_status&quot;:&quot;closed&quot;,&quot;ping_status&quot;:&quot;closed&quot;,&quot;post_password&quot;:&quot;&quot;,&quot;post_name&quot;:&quot;service-cops-partners-with-ethiopias-awash-bank-to-extend-its-school-suite-system-digital-banking-solutions&quot;,&quot;to_ping&quot;:&quot;&quot;,&quot;pinged&quot;:&quot;&quot;,&quot;post_modified&quot;:&quot;2026-08-24 02:21:04&quot;,&quot;post_modified_gmt&quot;:&quot;2026-08-24 02:21:04&quot;,&quot;post_content_filtered&quot;:&quot;&quot;,&quot;post_parent&quot;:0,&quot;guid&quot;:&quot;https:\\\/\\\/wgl-dsites.net\\\/verdox\\\/?p=950&quot;,&quot;menu_order&quot;:0,&quot;post_type&quot;:&quot;post&quot;,&quot;post_mime_type&quot;:&quot;&quot;,&quot;comment_count&quot;:&quot;0&quot;,&quot;filter&quot;:&quot;raw&quot;},{&quot;ID&quot;:904,&quot;post_author&quot;:&quot;1&quot;,&quot;post_date&quot;:&quot;2021-12-06 07:56:00&quot;,&quot;post_date_gmt&quot;:&quot;2021-12-06 07:56:00&quot;,&quot;post_content&quot;:&quot;&lt;p class=\\&quot;wp-block-paragraph\\&quot;&gt;&lt;strong&gt;Can you start by telling briefly who is Service Cops?&lt;\\\/strong&gt;&lt;\\\/p&gt;\\r\\n&lt;p class=\\&quot;wp-block-paragraph\\&quot;&gt;Service Cops is a regional Financial Technology and Business Processes Outsourcing solutions provider. Having been incorporated over ten years ago, Service Cops has grown to be one of the leading FinTechs in the region.&lt;\\\/p&gt;\\r\\n&lt;p class=\\&quot;wp-block-paragraph\\&quot;&gt;Service Cops partners with over 16 commercial banks, 5 major telecoms, over 10,000 education institutions and several payment aggregators to deliver a stack of solutions in the banking and financial services, insurance and education sectors across the region. \\u00a0To put our solutions in context, over three million customers in the banking and financial services sector alone use our services monthly.&lt;\\\/p&gt;\\r\\n&lt;p class=\\&quot;wp-block-paragraph\\&quot;&gt;Service Cops has headquarters in Uganda and has subsidiaries in Zambia, Kenya, Rwanda, Ethiopia with Ghana and DRC being the latest additions.&lt;\\\/p&gt;\\r\\n&lt;p class=\\&quot;wp-block-paragraph\\&quot;&gt;Our solutions and services are developed and delivered in accordance with international best practices. We are an ISO 9001:2015 and ISO\\\/ICE 27001:2013 certified company for Quality and Information Security respectively.&lt;\\\/p&gt;\\r\\n&lt;p class=\\&quot;wp-block-paragraph\\&quot;&gt;&lt;strong&gt;Why should someone consider doing business with Service Cops?&lt;\\\/strong&gt;&lt;\\\/p&gt;\\r\\n&lt;p class=\\&quot;wp-block-paragraph\\&quot;&gt;At Service Cops, we are not just a technology firm but a business technology firm. We don\\u2019t create technology solutions only but rather products with viable commercial models and complete full circle; from the technology side, market, business, operations and support. This enables our partners to easily visualize their value within our ecosystem. With us, you see where your money comes in.&lt;\\\/p&gt;\\r\\n&lt;p class=\\&quot;wp-block-paragraph\\&quot;&gt;Service Cops is a unique company because it blends service with technology. Our experience in outsourcing services within the Banking and Financial Services Sector gives us an edge when developing customer-centred tech solutions. Our technology solutions are built on a service-oriented, scalable and open architecture to provide the versatility needed in the tech industry.&lt;\\\/p&gt;\\r\\n&lt;p class=\\&quot;wp-block-paragraph\\&quot;&gt;We have a robust engineering team that is available 24\\\/7 to attend to clients\\u2019 unique requests and support all our deployed solutions. Our support interfaces include WhatsApp chatbots, emails, social media and a contact centre.&lt;\\\/p&gt;\\r\\n&lt;strong&gt;&lt;a href=\\&quot;https:\\\/\\\/www.ceo.co.ug\\\/qa-service-cops-ceo-mathias-kamugasho-speaks-out-on-building-one-of-sub-saharan-africas-largest-business-technology-firms-with-eyes-on-the-continent\\\/\\&quot; target=\\&quot;_blank\\&quot; rel=\\&quot;noreferrer noopener\\&quot; data-type=\\&quot;URL\\&quot; data-id=\\&quot;https:\\\/\\\/www.ceo.co.ug\\\/qa-service-cops-ceo-mathias-kamugasho-speaks-out-on-building-one-of-sub-saharan-africas-largest-business-technology-firms-with-eyes-on-the-continent\\\/\\&quot;&gt;Read More&lt;\\\/a&gt;&lt;\\\/strong&gt;\\r\\n\\r\\n&lt;!-- \\\/wp:paragraph --&gt;&quot;,&quot;post_title&quot;:&quot;Service Cops\\u2019 CEO Mathias Kamugasho speaks out on building one of Sub-Saharan Africa\\u2019s largest business technology firms with eyes on the continent&quot;,&quot;post_excerpt&quot;:&quot;&quot;,&quot;post_status&quot;:&quot;publish&quot;,&quot;comment_status&quot;:&quot;closed&quot;,&quot;ping_status&quot;:&quot;closed&quot;,&quot;post_password&quot;:&quot;&quot;,&quot;post_name&quot;:&quot;service-cops-ceo-mathias-kamugasho-speaks-out-on-building-one-of-sub-saharan-africas-largest-business-technology-firms-with-eyes-on-the-continent&quot;,&quot;to_ping&quot;:&quot;&quot;,&quot;pinged&quot;:&quot;&quot;,&quot;post_modified&quot;:&quot;2026-08-24 02:21:10&quot;,&quot;post_modified_gmt&quot;:&quot;2026-08-24 02:21:10&quot;,&quot;post_content_filtered&quot;:&quot;&quot;,&quot;post_parent&quot;:0,&quot;guid&quot;:&quot;https:\\\/\\\/wgl-dsites.net\\\/verdox\\\/?p=904&quot;,&quot;menu_order&quot;:0,&quot;post_type&quot;:&quot;post&quot;,&quot;post_mime_type&quot;:&quot;&quot;,&quot;comment_count&quot;:&quot;0&quot;,&quot;filter&quot;:&quot;raw&quot;}],&quot;post_count&quot;:9,&quot;current_post&quot;:-1,&quot;before_loop&quot;:false,&quot;in_the_loop&quot;:false,&quot;post&quot;:{&quot;ID&quot;:5468,&quot;post_author&quot;:&quot;1&quot;,&quot;post_date&quot;:&quot;2026-07-24 02:22:21&quot;,&quot;post_date_gmt&quot;:&quot;2026-07-24 02:22:21&quot;,&quot;post_content&quot;:&quot;&lt;p class=\\&quot;wp-block-paragraph\\&quot;&gt;Few technology companies born in Uganda have successfully broken beyond the country\\u2019s borders and built products that influence how institutions operate across Africa. Service Cops is becoming a notable exception. From an outsourcing start-up founded by a group of university friends, the company has evolved into a financial-technology, enterprise-software and business-process-outsourcing group connecting banks, telecom operators, schools, insurers, merchants and consumers across several African markets. At the centre of that journey is Managing Director Mathias Kamugasho\\u2014but the story is also one of co-founders, engineers, senior executives, employees and institutional partners building solutions around distinctly African problems.&lt;\\\/p&gt;\\r\\n&lt;p class=\\&quot;wp-block-paragraph\\&quot;&gt;In 2009, Mathias Kamugasho and a group of friends began chasing an idea that had followed them from university into their professional lives. They were young, employed and increasingly convinced that something was fundamentally wrong with the way customers were being served in Uganda. Their conversations, often held over coffee at what was then Caf\\u00e9 Javas on Bombo Road in Kampala, repeatedly returned to one question: could they build something of their own that would improve service delivery? \\u201cThere has to be an issue with how service is given in Uganda,\\u201d Kamugasho recalled during a recent interview broadcast on the Service Cops YouTube channel. \\u201cPerhaps that\\u2019s the reason why our company is called Service Cops.\\u201d Kamugasho had already spent six or seven years in banking. He understood financial institutions from the inside: their processes, customers, controls and limitations. But the original plan was not to build a fintech company. It was more straightforward. \\u201cLet\\u2019s start an outsourcing company,\\u201d he remembered the group deciding. \\u201cLet\\u2019s go to the telecoms, go to the banks, go to the industries. Show them how it\\u2019s done. Let\\u2019s start a call centre, for example. Give people service.\\u201d&lt;\\\/p&gt;\\r\\n&lt;p class=\\&quot;wp-block-paragraph\\&quot;&gt;Seventeen years later, that service-delivery experiment has become one of Uganda\\u2019s more consequential technology stories. Service Cops now describes itself as a financial-technology, proprietary enterprise-platform and business-process-outsourcing company with operations extending beyond Uganda into markets including Kenya, Tanzania, Zambia,African Startups Ethiopia, South Sudan, Mauritius, Mozambique, Malawi, the Democratic Republic of Congo and Nigeria. Its portfolio ranges from education payments and agency banking to enterprise middleware, digital lending, insurance platforms, remittances, customer-management systems and contact-centre operations. Its rise is noteworthy not simply because Service Cops has crossed borders. It is because comparatively few Ugandan-founded technology companies have managed to turn local problem-solving into a repeatable African business model.&lt;\\\/p&gt;\\r\\n&lt;strong&gt;&lt;a href=\\&quot;https:\\\/\\\/www.ceo.co.ug\\\/africas-fintechs-to-watch-how-ugandas-service-cops-is-quietly-building-a-continental-digital-powerhouse\\\/\\&quot; target=\\&quot;_blank\\&quot; rel=\\&quot;noreferrer noopener\\&quot; data-type=\\&quot;URL\\&quot; data-id=\\&quot;https:\\\/\\\/www.ceo.co.ug\\\/school-administrators-laud-service-cops-school-suite-for-simplifying-processes\\\/\\&quot;&gt;Read More&lt;\\\/a&gt;&lt;\\\/strong&gt;&quot;,&quot;post_title&quot;:&quot;Africa\\u2019s Fintechs to Watch: How Uganda\\u2019s Service Cops Is Quietly Building a Continental Digital Powerhouse&quot;,&quot;post_excerpt&quot;:&quot;&quot;,&quot;post_status&quot;:&quot;publish&quot;,&quot;comment_status&quot;:&quot;closed&quot;,&quot;ping_status&quot;:&quot;closed&quot;,&quot;post_password&quot;:&quot;&quot;,&quot;post_name&quot;:&quot;africas-fintechs-to-watch-how-ugandas-service-cops-is-quietly-building-a-continental-digital-powerhouse&quot;,&quot;to_ping&quot;:&quot;&quot;,&quot;pinged&quot;:&quot;&quot;,&quot;post_modified&quot;:&quot;2026-08-24 02:28:54&quot;,&quot;post_modified_gmt&quot;:&quot;2026-08-24 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24, 2026 Africa\u2019s Fintechs to Watch: How Uganda\u2019s Service Cops Is Quietly Building a Continental Digital Powerhouse READ MORE March 16, 2026 The Data Dividend: How Schools Are Using Analytics to Improve Outcomes and Financial Sustainability READ MORE March 16, 2026 Beyond the Buzz: Making AI Work for Real Business Value in African BPOs 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