{"id":4517,"date":"2026-05-27T22:01:55","date_gmt":"2026-05-27T22:01:55","guid":{"rendered":"https:\/\/ethoscreative.africa\/servicecops2026\/?page_id=4517"},"modified":"2026-08-24T02:30:07","modified_gmt":"2026-08-24T02:30:07","slug":"media-centre","status":"publish","type":"page","link":"https:\/\/ethoscreative.africa\/servicecops2026\/media-centre\/","title":{"rendered":"Media Centre"},"content":{"rendered":"\t\t<div data-elementor-type=\"wp-page\" data-elementor-id=\"4517\" class=\"elementor elementor-4517\">\n\t\t\t\t<div class=\"elementor-element elementor-element-2669b7b e-con-full e-flex e-con e-parent\" data-id=\"2669b7b\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t<div class=\"elementor-element elementor-element-591a314 e-con-full e-flex e-con e-child\" data-id=\"591a314\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-0f6a7c1 load_more_icon_align-row-reverse elementor-widget elementor-widget-wgl-blog\" data-id=\"0f6a7c1\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;blog_columns&quot;:&quot;3&quot;,&quot;blog_columns_tablet&quot;:&quot;2&quot;,&quot;blog_columns_mobile&quot;:&quot;1&quot;,&quot;load_more_icon_align&quot;:&quot;row-reverse&quot;}\" data-widget_type=\"wgl-blog.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<div class=\"wgl_cpt_section\"><div class=\"blog-posts\"><div class=\"container-grid blog_col-3 grid blog-style-standard\">    <div class=\"item\">\r\n    <div class=\"blog-post format-standard-image\">\r\n    <div class=\"blog-post_wrapper\"><div class=\"blog-post_media\"><div class=\"blog-post_media_part\"><a href=\"https:\/\/ethoscreative.africa\/servicecops2026\/africas-fintechs-to-watch-how-ugandas-service-cops-is-quietly-building-a-continental-digital-powerhouse\/\" class=\"media-link image-overlay\"><img decoding=\"async\" src=\"https:\/\/ethoscreative.africa\/servicecops2026\/wp-content\/uploads\/2026\/07\/Africas-Fintechs-to-Watch-Ugandas-Service-Cops-2-1349x562.webp\" alt=\"Africas Fintechs to Watch &#8211; Ugandas Service Cops (2)\"><\/a><\/div><span class=\"post_date\">July 24, 2026<\/span><\/div>    <div class=\"blog-post_content\"><div class=\"post_meta-wrap\"><\/div><h4 class=\"blog-post_title\"><a href=\"https:\/\/ethoscreative.africa\/servicecops2026\/africas-fintechs-to-watch-how-ugandas-service-cops-is-quietly-building-a-continental-digital-powerhouse\/\">Africa\u2019s Fintechs to Watch: How Uganda\u2019s Service Cops Is Quietly Building a Continental Digital Powerhouse<\/a><\/h4><div class=\"clear\"><\/div><div class=\"blog-post_footer\">            <div class=\"read-more-wrap\">\r\n                <a href=\"https:\/\/ethoscreative.africa\/servicecops2026\/africas-fintechs-to-watch-how-ugandas-service-cops-is-quietly-building-a-continental-digital-powerhouse\/\" class=\"button-read-more \"><span class=\"button__text\">READ MORE<\/span><span class=\"read-more-icon\"><\/span><\/a>\r\n            <\/div><div class=\"post_meta-wrap\"><\/div>    <\/div>\r\n    <\/div>\r\n    <\/div>\r\n    <\/div>\r\n    <\/div>    <div class=\"item\">\r\n    <div class=\"blog-post format-standard-image\">\r\n    <div class=\"blog-post_wrapper\"><div class=\"blog-post_media\"><div class=\"blog-post_media_part\"><a href=\"https:\/\/ethoscreative.africa\/servicecops2026\/school-administrators-laud-service-cops-school-suite-for-simplifying-processes\/\" class=\"media-link image-overlay\"><img decoding=\"async\" src=\"https:\/\/ethoscreative.africa\/servicecops2026\/wp-content\/uploads\/2026\/03\/School-administrators-laud-Service-Cops-School-Suite-for-simplifying-processes-1349x562.webp\" alt=\"School administrators laud Service Cops School Suite for simplifying processes\"><\/a><\/div><span class=\"post_date\">June 24, 2022<\/span><\/div>    <div class=\"blog-post_content\"><div class=\"post_meta-wrap\"><\/div><h4 class=\"blog-post_title\"><a href=\"https:\/\/ethoscreative.africa\/servicecops2026\/school-administrators-laud-service-cops-school-suite-for-simplifying-processes\/\">School administrators laud Service Cops\u2019 School Suite for simplifying processes<\/a><\/h4><div class=\"clear\"><\/div><div class=\"blog-post_footer\">            <div class=\"read-more-wrap\">\r\n                <a href=\"https:\/\/ethoscreative.africa\/servicecops2026\/school-administrators-laud-service-cops-school-suite-for-simplifying-processes\/\" class=\"button-read-more \"><span class=\"button__text\">READ MORE<\/span><span class=\"read-more-icon\"><\/span><\/a>\r\n            <\/div><div class=\"post_meta-wrap\"><\/div>    <\/div>\r\n    <\/div>\r\n    <\/div>\r\n    <\/div>\r\n    <\/div>    <div class=\"item\">\r\n    <div class=\"blog-post format-standard-image\">\r\n    <div class=\"blog-post_wrapper\"><div class=\"blog-post_media\"><div class=\"blog-post_media_part\"><a href=\"https:\/\/ethoscreative.africa\/servicecops2026\/service-cops-partners-with-ethiopias-awash-bank-to-extend-its-school-suite-system-digital-banking-solutions\/\" class=\"media-link image-overlay\"><img decoding=\"async\" src=\"https:\/\/ethoscreative.africa\/servicecops2026\/wp-content\/uploads\/2026\/03\/Service-Cops-Partners-with-Ethiopias-Awash-Bank-2-1349x562.webp\" alt=\"Service Cops Partners with Ethiopias Awash Bank (2)\"><\/a><\/div><span class=\"post_date\">June 1, 2022<\/span><\/div>    <div class=\"blog-post_content\"><div class=\"post_meta-wrap\"><\/div><h4 class=\"blog-post_title\"><a href=\"https:\/\/ethoscreative.africa\/servicecops2026\/service-cops-partners-with-ethiopias-awash-bank-to-extend-its-school-suite-system-digital-banking-solutions\/\">Service Cops Partners with Ethiopia\u2019s Awash Bank to Extend Its School Suite System, Digital Banking Solutions<\/a><\/h4><div class=\"clear\"><\/div><div class=\"blog-post_footer\">            <div class=\"read-more-wrap\">\r\n                <a href=\"https:\/\/ethoscreative.africa\/servicecops2026\/service-cops-partners-with-ethiopias-awash-bank-to-extend-its-school-suite-system-digital-banking-solutions\/\" class=\"button-read-more \"><span class=\"button__text\">READ MORE<\/span><span class=\"read-more-icon\"><\/span><\/a>\r\n            <\/div><div class=\"post_meta-wrap\"><\/div>    <\/div>\r\n    <\/div>\r\n    <\/div>\r\n    <\/div>\r\n    <\/div>    <div class=\"item\">\r\n    <div class=\"blog-post format-standard-image\">\r\n    <div class=\"blog-post_wrapper\"><div class=\"blog-post_media\"><div class=\"blog-post_media_part\"><a href=\"https:\/\/ethoscreative.africa\/servicecops2026\/service-cops-ceo-mathias-kamugasho-speaks-out-on-building-one-of-sub-saharan-africas-largest-business-technology-firms-with-eyes-on-the-continent\/\" class=\"media-link image-overlay\"><img decoding=\"async\" src=\"https:\/\/ethoscreative.africa\/servicecops2026\/wp-content\/uploads\/2026\/03\/Service-Cops-Mathias-Kamugasho-1349x562.webp\" alt=\"Service Cops Mathias Kamugasho\"><\/a><\/div><span class=\"post_date\">December 6, 2021<\/span><\/div>    <div class=\"blog-post_content\"><div class=\"post_meta-wrap\"><\/div><h4 class=\"blog-post_title\"><a href=\"https:\/\/ethoscreative.africa\/servicecops2026\/service-cops-ceo-mathias-kamugasho-speaks-out-on-building-one-of-sub-saharan-africas-largest-business-technology-firms-with-eyes-on-the-continent\/\">Service Cops\u2019 CEO Mathias Kamugasho speaks out on building one of Sub-Saharan Africa\u2019s largest business technology firms with eyes on the continent<\/a><\/h4><div class=\"clear\"><\/div><div class=\"blog-post_footer\">            <div class=\"read-more-wrap\">\r\n                <a href=\"https:\/\/ethoscreative.africa\/servicecops2026\/service-cops-ceo-mathias-kamugasho-speaks-out-on-building-one-of-sub-saharan-africas-largest-business-technology-firms-with-eyes-on-the-continent\/\" class=\"button-read-more \"><span class=\"button__text\">READ MORE<\/span><span class=\"read-more-icon\"><\/span><\/a>\r\n            <\/div><div class=\"post_meta-wrap\"><\/div>    <\/div>\r\n    <\/div>\r\n    <\/div>\r\n    <\/div>\r\n    <\/div>    <div class=\"item\">\r\n    <div class=\"blog-post format-standard-image\">\r\n    <div class=\"blog-post_wrapper\"><div class=\"blog-post_media\"><div class=\"blog-post_media_part\"><a href=\"https:\/\/ethoscreative.africa\/servicecops2026\/run-your-education-institution-efficiently-and-profitably-with-school-suite-schoolpay-by-service-cops\/\" class=\"media-link image-overlay\"><img decoding=\"async\" src=\"https:\/\/ethoscreative.africa\/servicecops2026\/wp-content\/uploads\/2026\/03\/Service-Cops-Patrick-Muhumuza-1349x562.webp\" alt=\"Service Cops Patrick Muhumuza\"><\/a><\/div><span class=\"post_date\">October 29, 2021<\/span><\/div>    <div class=\"blog-post_content\"><div class=\"post_meta-wrap\"><\/div><h4 class=\"blog-post_title\"><a href=\"https:\/\/ethoscreative.africa\/servicecops2026\/run-your-education-institution-efficiently-and-profitably-with-school-suite-schoolpay-by-service-cops\/\">Run your education institution efficiently and profitably with School Suite &#038; SchoolPay by Service Cops<\/a><\/h4><div class=\"clear\"><\/div><div class=\"blog-post_footer\">            <div class=\"read-more-wrap\">\r\n                <a href=\"https:\/\/ethoscreative.africa\/servicecops2026\/run-your-education-institution-efficiently-and-profitably-with-school-suite-schoolpay-by-service-cops\/\" class=\"button-read-more \"><span class=\"button__text\">READ MORE<\/span><span class=\"read-more-icon\"><\/span><\/a>\r\n            <\/div><div class=\"post_meta-wrap\"><\/div>    <\/div>\r\n    <\/div>\r\n    <\/div>\r\n    <\/div>\r\n    <\/div>    <div class=\"item\">\r\n    <div class=\"blog-post format-standard-image\">\r\n    <div class=\"blog-post_wrapper\"><div class=\"blog-post_media\"><div class=\"blog-post_media_part\"><a href=\"https:\/\/ethoscreative.africa\/servicecops2026\/meet-david-mushabe-joseph-ndiho-kiiza-mathias-kamugasho-and-arthur-rutaroh-the-four-tech-cops-building-service-cops-into-sub-saharas-paypal-more\/\" class=\"media-link image-overlay\"><img decoding=\"async\" src=\"https:\/\/ethoscreative.africa\/servicecops2026\/wp-content\/uploads\/2026\/03\/Service-Cops-Founders-1349x562.webp\" alt=\"Service Cops Founders\"><\/a><\/div><span class=\"post_date\">October 1, 2021<\/span><\/div>    <div class=\"blog-post_content\"><div class=\"post_meta-wrap\"><\/div><h4 class=\"blog-post_title\"><a href=\"https:\/\/ethoscreative.africa\/servicecops2026\/meet-david-mushabe-joseph-ndiho-kiiza-mathias-kamugasho-and-arthur-rutaroh-the-four-tech-cops-building-service-cops-into-sub-saharas-paypal-more\/\">Meet David Mushabe, Joseph Ndiho Kiiza, Mathias Kamugasho and Arthur Rutaroh; the four tech cops building Service Cops into Sub-Sahara\u2019s PayPal &#038; more<\/a><\/h4><div class=\"clear\"><\/div><div class=\"blog-post_footer\">            <div class=\"read-more-wrap\">\r\n                <a href=\"https:\/\/ethoscreative.africa\/servicecops2026\/meet-david-mushabe-joseph-ndiho-kiiza-mathias-kamugasho-and-arthur-rutaroh-the-four-tech-cops-building-service-cops-into-sub-saharas-paypal-more\/\" class=\"button-read-more \"><span class=\"button__text\">READ MORE<\/span><span class=\"read-more-icon\"><\/span><\/a>\r\n            <\/div><div class=\"post_meta-wrap\"><\/div>    <\/div>\r\n    <\/div>\r\n    <\/div>\r\n    <\/div>\r\n    <\/div><\/div><\/div><div 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value=\"{&quot;query&quot;:{&quot;query&quot;:{&quot;post_status&quot;:&quot;publish&quot;,&quot;posts_per_page&quot;:9,&quot;category_name&quot;:&quot;media-centre&quot;,&quot;orderby&quot;:&quot;date&quot;,&quot;order&quot;:&quot;DESC&quot;,&quot;paged&quot;:1,&quot;update_post_term_cache&quot;:false,&quot;update_post_meta_cache&quot;:false},&quot;query_vars&quot;:{&quot;post_status&quot;:&quot;publish&quot;,&quot;posts_per_page&quot;:9,&quot;category_name&quot;:&quot;media-centre&quot;,&quot;orderby&quot;:&quot;date&quot;,&quot;order&quot;:&quot;DESC&quot;,&quot;paged&quot;:1,&quot;update_post_term_cache&quot;:false,&quot;update_post_meta_cache&quot;:false,&quot;error&quot;:&quot;&quot;,&quot;m&quot;:&quot;&quot;,&quot;p&quot;:0,&quot;post_parent&quot;:&quot;&quot;,&quot;subpost&quot;:&quot;&quot;,&quot;subpost_id&quot;:&quot;&quot;,&quot;attachment&quot;:&quot;&quot;,&quot;attachment_id&quot;:0,&quot;name&quot;:&quot;&quot;,&quot;pagename&quot;:&quot;&quot;,&quot;page_id&quot;:0,&quot;second&quot;:&quot;&quot;,&quot;minute&quot;:&quot;&quot;,&quot;hour&quot;:&quot;&quot;,&quot;day&quot;:0,&quot;monthnum&quot;:0,&quot;year&quot;:0,&quot;w&quot;:0,&quot;tag&quot;:&quot;&quot;,&quot;cat&quot;:19,&quot;tag_id&quot;:&quot;&quot;,&quot;author&quot;:&quot;&quot;,&quot;author_name&quot;:&quot;&quot;,&quot;feed&quot;:&quot;&quot;,&quot;tb&quot;:&quot;&quot;,&quot;meta_key&quot;:&quot;&quot;,&quot;meta_value&quot;:&quot;&quot;,&quot;preview&quot;:&quot;&quot;,&quot;s&quot;:&quot;&quot;,&quot;sentence&quot;:&quot;&quot;,&quot;title&quot;:&quot;&quot;,&quot;fields&quot;:&quot;all&quot;,&quot;menu_order&quot;:&quot;&quot;,&quot;embed&quot;:&quot;&quot;,&quot;category__in&quot;:[],&quot;category__not_in&quot;:[],&quot;category__and&quot;:[],&quot;post__in&quot;:[],&quot;post__not_in&quot;:[],&quot;post_name__in&quot;:[],&quot;tag__in&quot;:[],&quot;tag__not_in&quot;:[],&quot;tag__and&quot;:[],&quot;tag_slug__in&quot;:[],&quot;tag_slug__and&quot;:[],&quot;post_parent__in&quot;:[],&quot;post_parent__not_in&quot;:[],&quot;author__in&quot;:[],&quot;author__not_in&quot;:[],&quot;search_columns&quot;:[],&quot;ignore_sticky_posts&quot;:false,&quot;suppress_filters&quot;:false,&quot;cache_results&quot;:true,&quot;update_menu_item_cache&quot;:false,&quot;lazy_load_term_meta&quot;:false,&quot;post_type&quot;:&quot;&quot;,&quot;nopaging&quot;:false,&quot;comments_per_page&quot;:&quot;50&quot;,&quot;no_found_rows&quot;:false},&quot;tax_query&quot;:{&quot;queries&quot;:[{&quot;taxonomy&quot;:&quot;category&quot;,&quot;terms&quot;:[&quot;media-centre&quot;],&quot;field&quot;:&quot;slug&quot;,&quot;operator&quot;:&quot;IN&quot;,&quot;include_children&quot;:true}],&quot;relation&quot;:&quot;AND&quot;,&quot;queried_terms&quot;:{&quot;category&quot;:{&quot;terms&quot;:[&quot;media-centre&quot;],&quot;field&quot;:&quot;slug&quot;}},&quot;primary_table&quot;:&quot;wp_posts&quot;,&quot;primary_id_column&quot;:&quot;ID&quot;},&quot;meta_query&quot;:{&quot;queries&quot;:[],&quot;relation&quot;:null,&quot;meta_table&quot;:null,&quot;meta_id_column&quot;:null,&quot;primary_table&quot;:null,&quot;primary_id_column&quot;:null},&quot;date_query&quot;:false,&quot;request&quot;:&quot;SELECT SQL_CALC_FOUND_ROWS  wp_posts.ID\\n\\t\\t\\t\\t\\t FROM wp_posts  LEFT JOIN wp_term_relationships ON (wp_posts.ID = wp_term_relationships.object_id)\\n\\t\\t\\t\\t\\t WHERE 1=1  AND ( \\n  wp_term_relationships.term_taxonomy_id IN (19)\\n) AND wp_posts.post_type = &#039;post&#039; AND ((wp_posts.post_status = &#039;publish&#039;))\\n\\t\\t\\t\\t\\t GROUP BY wp_posts.ID\\n\\t\\t\\t\\t\\t ORDER BY wp_posts.post_date DESC\\n\\t\\t\\t\\t\\t LIMIT 0, 9&quot;,&quot;posts&quot;:[{&quot;ID&quot;:5468,&quot;post_author&quot;:&quot;1&quot;,&quot;post_date&quot;:&quot;2026-07-24 02:22:21&quot;,&quot;post_date_gmt&quot;:&quot;2026-07-24 02:22:21&quot;,&quot;post_content&quot;:&quot;&lt;p class=\\&quot;wp-block-paragraph\\&quot;&gt;Few technology companies born in Uganda have successfully broken beyond the country\\u2019s borders and built products that influence how institutions operate across Africa. Service Cops is becoming a notable exception. From an outsourcing start-up founded by a group of university friends, the company has evolved into a financial-technology, enterprise-software and business-process-outsourcing group connecting banks, telecom operators, schools, insurers, merchants and consumers across several African markets. At the centre of that journey is Managing Director Mathias Kamugasho\\u2014but the story is also one of co-founders, engineers, senior executives, employees and institutional partners building solutions around distinctly African problems.&lt;\\\/p&gt;\\r\\n&lt;p class=\\&quot;wp-block-paragraph\\&quot;&gt;In 2009, Mathias Kamugasho and a group of friends began chasing an idea that had followed them from university into their professional lives. They were young, employed and increasingly convinced that something was fundamentally wrong with the way customers were being served in Uganda. Their conversations, often held over coffee at what was then Caf\\u00e9 Javas on Bombo Road in Kampala, repeatedly returned to one question: could they build something of their own that would improve service delivery? \\u201cThere has to be an issue with how service is given in Uganda,\\u201d Kamugasho recalled during a recent interview broadcast on the Service Cops YouTube channel. \\u201cPerhaps that\\u2019s the reason why our company is called Service Cops.\\u201d Kamugasho had already spent six or seven years in banking. He understood financial institutions from the inside: their processes, customers, controls and limitations. But the original plan was not to build a fintech company. It was more straightforward. \\u201cLet\\u2019s start an outsourcing company,\\u201d he remembered the group deciding. \\u201cLet\\u2019s go to the telecoms, go to the banks, go to the industries. Show them how it\\u2019s done. Let\\u2019s start a call centre, for example. Give people service.\\u201d&lt;\\\/p&gt;\\r\\n&lt;p class=\\&quot;wp-block-paragraph\\&quot;&gt;Seventeen years later, that service-delivery experiment has become one of Uganda\\u2019s more consequential technology stories. Service Cops now describes itself as a financial-technology, proprietary enterprise-platform and business-process-outsourcing company with operations extending beyond Uganda into markets including Kenya, Tanzania, Zambia,African Startups Ethiopia, South Sudan, Mauritius, Mozambique, Malawi, the Democratic Republic of Congo and Nigeria. Its portfolio ranges from education payments and agency banking to enterprise middleware, digital lending, insurance platforms, remittances, customer-management systems and contact-centre operations. Its rise is noteworthy not simply because Service Cops has crossed borders. It is because comparatively few Ugandan-founded technology companies have managed to turn local problem-solving into a repeatable African business model.&lt;\\\/p&gt;\\r\\n&lt;strong&gt;&lt;a href=\\&quot;https:\\\/\\\/www.ceo.co.ug\\\/africas-fintechs-to-watch-how-ugandas-service-cops-is-quietly-building-a-continental-digital-powerhouse\\\/\\&quot; target=\\&quot;_blank\\&quot; rel=\\&quot;noreferrer noopener\\&quot; data-type=\\&quot;URL\\&quot; data-id=\\&quot;https:\\\/\\\/www.ceo.co.ug\\\/school-administrators-laud-service-cops-school-suite-for-simplifying-processes\\\/\\&quot;&gt;Read More&lt;\\\/a&gt;&lt;\\\/strong&gt;&quot;,&quot;post_title&quot;:&quot;Africa\\u2019s Fintechs to Watch: How Uganda\\u2019s Service Cops Is Quietly Building a Continental Digital Powerhouse&quot;,&quot;post_excerpt&quot;:&quot;&quot;,&quot;post_status&quot;:&quot;publish&quot;,&quot;comment_status&quot;:&quot;closed&quot;,&quot;ping_status&quot;:&quot;closed&quot;,&quot;post_password&quot;:&quot;&quot;,&quot;post_name&quot;:&quot;africas-fintechs-to-watch-how-ugandas-service-cops-is-quietly-building-a-continental-digital-powerhouse&quot;,&quot;to_ping&quot;:&quot;&quot;,&quot;pinged&quot;:&quot;&quot;,&quot;post_modified&quot;:&quot;2026-08-24 02:28:54&quot;,&quot;post_modified_gmt&quot;:&quot;2026-08-24 02:28:54&quot;,&quot;post_content_filtered&quot;:&quot;&quot;,&quot;post_parent&quot;:0,&quot;guid&quot;:&quot;https:\\\/\\\/ethoscreative.africa\\\/servicecops2026\\\/?p=5468&quot;,&quot;menu_order&quot;:0,&quot;post_type&quot;:&quot;post&quot;,&quot;post_mime_type&quot;:&quot;&quot;,&quot;comment_count&quot;:&quot;0&quot;,&quot;filter&quot;:&quot;raw&quot;},{&quot;ID&quot;:936,&quot;post_author&quot;:&quot;1&quot;,&quot;post_date&quot;:&quot;2022-06-24 09:08:38&quot;,&quot;post_date_gmt&quot;:&quot;2022-06-24 09:08:38&quot;,&quot;post_content&quot;:&quot;&lt;p class=\\&quot;wp-block-paragraph\\&quot;&gt;Gone are the days when schools used to stack loads of paperwork as a regular routine of keeping records.&lt;\\\/p&gt;\\r\\n&lt;p class=\\&quot;wp-block-paragraph\\&quot;&gt;There is now an innovative approach to running schools in a post covid era, with a paperless digital system dubbed \\u2013 School Suite \\u2013 that has immensely reduced the amount of valuable time spent by both parents and school administrators on handling school fees as well as managing academic affairs with much less clutter.&lt;\\\/p&gt;\\r\\n&lt;p class=\\&quot;wp-block-paragraph\\&quot;&gt;School Suite is a digital product that has an in-built school pay system that enables academic institutions to conduct timely transactions even beyond banking hours.\\u00a0 The school-friendly system is an innovation by Service Cops \\u2013 a Fintech with Business Processes outsourcing business organisation.&lt;\\\/p&gt;\\r\\n&lt;p class=\\&quot;wp-block-paragraph\\&quot;&gt;School suite was created to manage school operations as most schools in Uganda majorly rely on paper-based manual systems, where they have to track hundreds of thousands of receipts, admissions, enrollments, teachers, staff, management and all those many papers and files.&lt;\\\/p&gt;\\r\\n&lt;p class=\\&quot;wp-block-paragraph\\&quot;&gt;In a bid to reduce the excessive paperwork, Service Cops opted to digitize these school operations and introduced School Suite, a one central data management point where a school administrator can see the various departments or various operations that are going on in the school. School Suite is, in a nutshell, a school management system.&lt;\\\/p&gt;\\r\\n&lt;strong&gt;&lt;a href=\\&quot;https:\\\/\\\/www.ceo.co.ug\\\/school-administrators-laud-service-cops-school-suite-for-simplifying-processes\\\/\\&quot; target=\\&quot;_blank\\&quot; rel=\\&quot;noreferrer noopener\\&quot; data-type=\\&quot;URL\\&quot; data-id=\\&quot;https:\\\/\\\/www.ceo.co.ug\\\/school-administrators-laud-service-cops-school-suite-for-simplifying-processes\\\/\\&quot;&gt;Read More&lt;\\\/a&gt;&lt;\\\/strong&gt;&quot;,&quot;post_title&quot;:&quot;School administrators laud Service Cops\\u2019 School Suite for simplifying processes&quot;,&quot;post_excerpt&quot;:&quot;&quot;,&quot;post_status&quot;:&quot;publish&quot;,&quot;comment_status&quot;:&quot;closed&quot;,&quot;ping_status&quot;:&quot;closed&quot;,&quot;post_password&quot;:&quot;&quot;,&quot;post_name&quot;:&quot;school-administrators-laud-service-cops-school-suite-for-simplifying-processes&quot;,&quot;to_ping&quot;:&quot;&quot;,&quot;pinged&quot;:&quot;&quot;,&quot;post_modified&quot;:&quot;2026-08-24 02:20:57&quot;,&quot;post_modified_gmt&quot;:&quot;2026-08-24 02:20:57&quot;,&quot;post_content_filtered&quot;:&quot;&quot;,&quot;post_parent&quot;:0,&quot;guid&quot;:&quot;https:\\\/\\\/wgl-dsites.net\\\/verdox\\\/?p=936&quot;,&quot;menu_order&quot;:0,&quot;post_type&quot;:&quot;post&quot;,&quot;post_mime_type&quot;:&quot;&quot;,&quot;comment_count&quot;:&quot;0&quot;,&quot;filter&quot;:&quot;raw&quot;},{&quot;ID&quot;:950,&quot;post_author&quot;:&quot;1&quot;,&quot;post_date&quot;:&quot;2022-06-01 09:18:42&quot;,&quot;post_date_gmt&quot;:&quot;2022-06-01 09:18:42&quot;,&quot;post_content&quot;:&quot;Service Cops, one of Ugandas leading Financial Technology and Business Processes Outsourcing (BPO) firms has entered into a partnership with Awash Bank, to support the bank\\u2019s digital strategy. The partnership with Awash, the biggest private Bank in Ethiopia, was signed on the 25th of April 2022, at the banks headquarters, in Addis Abbaba by Mathias Kamugasho and Joseph Kiiza Ndiho, the Service Cops Managing Director and Executive Chairman respectively, as well as Mr. Tsehay Shiferaw, the Awash Bank Chief Executive Officer and Mr. Yohannes Merga, the banks Chief Information Officer.\\r\\n&lt;br&gt;&lt;br&gt;\\r\\nThe partnership will see Service Cops providing a variety of its digital\\\/technology solutions ranging from Edutech solutions such as E-School products as well as other Financial Technology products, API and Channels management solutions. Initially, Awash Bank will support the rollout of the one-of-a-kind School Suite and eventually other products shall follow suit.\\r\\n&lt;br&gt;&lt;br&gt;\\r\\nE-School (School Suite), the Enterprise version of the popular School Pay platform is a paperless school management system that eases the management of education institutions by creating one central data management point that enables school owners, administrators, parents\\\/guardians and learners to each perform their functions easily.\\r\\n&lt;br&gt;&lt;br&gt;\\r\\n&lt;strong&gt;&lt;a href=\\&quot;https:\\\/\\\/chimpreports.com\\\/service-cops-partners-with-ethiopias-awash-bank-to-extend-its-school-suite-system-digital-banking-solutions\\\/\\&quot; target=\\&quot;_blank\\&quot; rel=\\&quot;noreferrer noopener\\&quot; data-type=\\&quot;URL\\&quot; data-id=\\&quot;https:\\\/\\\/chimpreports.com\\\/service-cops-partners-with-ethiopias-awash-bank-to-extend-its-school-suite-system-digital-banking-solutions\\\/\\&quot;&gt;Read More&lt;\\\/a&gt;&lt;\\\/strong&gt;\\r\\n\\r\\n&lt;!-- \\\/wp:paragraph --&gt;&quot;,&quot;post_title&quot;:&quot;Service Cops Partners with Ethiopia\\u2019s Awash Bank to Extend Its School Suite System, Digital Banking Solutions&quot;,&quot;post_excerpt&quot;:&quot;&quot;,&quot;post_status&quot;:&quot;publish&quot;,&quot;comment_status&quot;:&quot;closed&quot;,&quot;ping_status&quot;:&quot;closed&quot;,&quot;post_password&quot;:&quot;&quot;,&quot;post_name&quot;:&quot;service-cops-partners-with-ethiopias-awash-bank-to-extend-its-school-suite-system-digital-banking-solutions&quot;,&quot;to_ping&quot;:&quot;&quot;,&quot;pinged&quot;:&quot;&quot;,&quot;post_modified&quot;:&quot;2026-08-24 02:21:04&quot;,&quot;post_modified_gmt&quot;:&quot;2026-08-24 02:21:04&quot;,&quot;post_content_filtered&quot;:&quot;&quot;,&quot;post_parent&quot;:0,&quot;guid&quot;:&quot;https:\\\/\\\/wgl-dsites.net\\\/verdox\\\/?p=950&quot;,&quot;menu_order&quot;:0,&quot;post_type&quot;:&quot;post&quot;,&quot;post_mime_type&quot;:&quot;&quot;,&quot;comment_count&quot;:&quot;0&quot;,&quot;filter&quot;:&quot;raw&quot;},{&quot;ID&quot;:904,&quot;post_author&quot;:&quot;1&quot;,&quot;post_date&quot;:&quot;2021-12-06 07:56:00&quot;,&quot;post_date_gmt&quot;:&quot;2021-12-06 07:56:00&quot;,&quot;post_content&quot;:&quot;&lt;p class=\\&quot;wp-block-paragraph\\&quot;&gt;&lt;strong&gt;Can you start by telling briefly who is Service Cops?&lt;\\\/strong&gt;&lt;\\\/p&gt;\\r\\n&lt;p class=\\&quot;wp-block-paragraph\\&quot;&gt;Service Cops is a regional Financial Technology and Business Processes Outsourcing solutions provider. Having been incorporated over ten years ago, Service Cops has grown to be one of the leading FinTechs in the region.&lt;\\\/p&gt;\\r\\n&lt;p class=\\&quot;wp-block-paragraph\\&quot;&gt;Service Cops partners with over 16 commercial banks, 5 major telecoms, over 10,000 education institutions and several payment aggregators to deliver a stack of solutions in the banking and financial services, insurance and education sectors across the region. \\u00a0To put our solutions in context, over three million customers in the banking and financial services sector alone use our services monthly.&lt;\\\/p&gt;\\r\\n&lt;p class=\\&quot;wp-block-paragraph\\&quot;&gt;Service Cops has headquarters in Uganda and has subsidiaries in Zambia, Kenya, Rwanda, Ethiopia with Ghana and DRC being the latest additions.&lt;\\\/p&gt;\\r\\n&lt;p class=\\&quot;wp-block-paragraph\\&quot;&gt;Our solutions and services are developed and delivered in accordance with international best practices. We are an ISO 9001:2015 and ISO\\\/ICE 27001:2013 certified company for Quality and Information Security respectively.&lt;\\\/p&gt;\\r\\n&lt;p class=\\&quot;wp-block-paragraph\\&quot;&gt;&lt;strong&gt;Why should someone consider doing business with Service Cops?&lt;\\\/strong&gt;&lt;\\\/p&gt;\\r\\n&lt;p class=\\&quot;wp-block-paragraph\\&quot;&gt;At Service Cops, we are not just a technology firm but a business technology firm. We don\\u2019t create technology solutions only but rather products with viable commercial models and complete full circle; from the technology side, market, business, operations and support. This enables our partners to easily visualize their value within our ecosystem. With us, you see where your money comes in.&lt;\\\/p&gt;\\r\\n&lt;p class=\\&quot;wp-block-paragraph\\&quot;&gt;Service Cops is a unique company because it blends service with technology. Our experience in outsourcing services within the Banking and Financial Services Sector gives us an edge when developing customer-centred tech solutions. Our technology solutions are built on a service-oriented, scalable and open architecture to provide the versatility needed in the tech industry.&lt;\\\/p&gt;\\r\\n&lt;p class=\\&quot;wp-block-paragraph\\&quot;&gt;We have a robust engineering team that is available 24\\\/7 to attend to clients\\u2019 unique requests and support all our deployed solutions. Our support interfaces include WhatsApp chatbots, emails, social media and a contact centre.&lt;\\\/p&gt;\\r\\n&lt;strong&gt;&lt;a href=\\&quot;https:\\\/\\\/www.ceo.co.ug\\\/qa-service-cops-ceo-mathias-kamugasho-speaks-out-on-building-one-of-sub-saharan-africas-largest-business-technology-firms-with-eyes-on-the-continent\\\/\\&quot; target=\\&quot;_blank\\&quot; rel=\\&quot;noreferrer noopener\\&quot; data-type=\\&quot;URL\\&quot; data-id=\\&quot;https:\\\/\\\/www.ceo.co.ug\\\/qa-service-cops-ceo-mathias-kamugasho-speaks-out-on-building-one-of-sub-saharan-africas-largest-business-technology-firms-with-eyes-on-the-continent\\\/\\&quot;&gt;Read More&lt;\\\/a&gt;&lt;\\\/strong&gt;\\r\\n\\r\\n&lt;!-- \\\/wp:paragraph --&gt;&quot;,&quot;post_title&quot;:&quot;Service Cops\\u2019 CEO Mathias Kamugasho speaks out on building one of Sub-Saharan Africa\\u2019s largest business technology firms with eyes on the continent&quot;,&quot;post_excerpt&quot;:&quot;&quot;,&quot;post_status&quot;:&quot;publish&quot;,&quot;comment_status&quot;:&quot;closed&quot;,&quot;ping_status&quot;:&quot;closed&quot;,&quot;post_password&quot;:&quot;&quot;,&quot;post_name&quot;:&quot;service-cops-ceo-mathias-kamugasho-speaks-out-on-building-one-of-sub-saharan-africas-largest-business-technology-firms-with-eyes-on-the-continent&quot;,&quot;to_ping&quot;:&quot;&quot;,&quot;pinged&quot;:&quot;&quot;,&quot;post_modified&quot;:&quot;2026-08-24 02:21:10&quot;,&quot;post_modified_gmt&quot;:&quot;2026-08-24 02:21:10&quot;,&quot;post_content_filtered&quot;:&quot;&quot;,&quot;post_parent&quot;:0,&quot;guid&quot;:&quot;https:\\\/\\\/wgl-dsites.net\\\/verdox\\\/?p=904&quot;,&quot;menu_order&quot;:0,&quot;post_type&quot;:&quot;post&quot;,&quot;post_mime_type&quot;:&quot;&quot;,&quot;comment_count&quot;:&quot;0&quot;,&quot;filter&quot;:&quot;raw&quot;},{&quot;ID&quot;:917,&quot;post_author&quot;:&quot;1&quot;,&quot;post_date&quot;:&quot;2021-10-29 08:44:20&quot;,&quot;post_date_gmt&quot;:&quot;2021-10-29 08:44:20&quot;,&quot;post_content&quot;:&quot;&lt;p class=\\&quot;wp-block-paragraph\\&quot;&gt;The education sector in Uganda constitutes at least 5% of GDP. That is the equivalent of UGX 7.4 trillion. So yes schools are big business.&lt;\\\/p&gt;\\r\\n&lt;p class=\\&quot;wp-block-paragraph\\&quot;&gt;And yes, just like many startups in Uganda, schools too fail because of nearly the same reason as many other businesses. Some of these reasons include poor management, inefficient systems, poor cash flow and poor record keeping.&lt;\\\/p&gt;\\r\\n&lt;p class=\\&quot;wp-block-paragraph\\&quot;&gt;\\u201cLike any other business, schools need to manage school fees payments, manage teaching and non-teaching staff by allocating the proper amount of workload, as well as monitoring staff attendance,\\u201d says Patrick Muhumuza, the Head of SchoolPay Operations&lt;\\\/p&gt;\\r\\n&lt;p class=\\&quot;wp-block-paragraph\\&quot;&gt;Muhumuza says that the average school owner or manager is burdened by the complications with running manual processes, characterised by cumbersome paperwork that makes it difficult to accurately and timely maintain records on attendance, school fees collections, admissions, transport, etc.&lt;\\\/p&gt;\\r\\n&lt;p class=\\&quot;wp-block-paragraph\\&quot;&gt;Tracking the progress of teachers and evaluating the effectiveness of teachers\\u2019 work becomes a challenge for the school administrator, while teachers are also struggling to monitor students\\u2019 activities including attendance, discipline, assignments, etc. Running a manual system, also makes it difficult for institutions to cope with their finances and track their fee collections and contributions on time.&lt;\\\/p&gt;\\r\\n&lt;strong&gt;&lt;a href=\\&quot;https:\\\/\\\/www.ceo.co.ug\\\/product-review-run-your-education-institution-efficiently-and-profitably-with-school-suite-schoolpay-by-service-cops\\\/\\&quot; target=\\&quot;_blank\\&quot; rel=\\&quot;noreferrer noopener\\&quot;&gt;Read More&lt;\\\/a&gt;&lt;\\\/strong&gt;\\r\\n\\r\\n&lt;!-- \\\/wp:paragraph --&gt;&quot;,&quot;post_title&quot;:&quot;Run your education institution efficiently and profitably with School Suite &amp; SchoolPay by Service Cops&quot;,&quot;post_excerpt&quot;:&quot;&quot;,&quot;post_status&quot;:&quot;publish&quot;,&quot;comment_status&quot;:&quot;closed&quot;,&quot;ping_status&quot;:&quot;closed&quot;,&quot;post_password&quot;:&quot;&quot;,&quot;post_name&quot;:&quot;run-your-education-institution-efficiently-and-profitably-with-school-suite-schoolpay-by-service-cops&quot;,&quot;to_ping&quot;:&quot;&quot;,&quot;pinged&quot;:&quot;&quot;,&quot;post_modified&quot;:&quot;2026-08-24 02:21:16&quot;,&quot;post_modified_gmt&quot;:&quot;2026-08-24 02:21:16&quot;,&quot;post_content_filtered&quot;:&quot;&quot;,&quot;post_parent&quot;:0,&quot;guid&quot;:&quot;https:\\\/\\\/wgl-dsites.net\\\/verdox\\\/?p=917&quot;,&quot;menu_order&quot;:0,&quot;post_type&quot;:&quot;post&quot;,&quot;post_mime_type&quot;:&quot;&quot;,&quot;comment_count&quot;:&quot;0&quot;,&quot;filter&quot;:&quot;raw&quot;},{&quot;ID&quot;:900,&quot;post_author&quot;:&quot;1&quot;,&quot;post_date&quot;:&quot;2021-10-01 07:49:12&quot;,&quot;post_date_gmt&quot;:&quot;2021-10-01 07:49:12&quot;,&quot;post_content&quot;:&quot;In a region with low penetration of credit\\\/debit cards and equally low penetration of smartphones, these 4 techpreneurs have been working together since 2016 to create Sub-Saharan Africa\\u2019s homegrown digital payments platforms. 11 years; 16 banking and 7 telecom &amp;amp; non telecom partners down the road and over UGX1.7 trillion transacted across 7 countries, the four tech cops behind Service Cops Limited say, their dream to build Africa\\u2019s leading Business Processes Outsourcing and Digital Payments business has just started. But who are they?\\r\\n\\r\\n&lt;strong&gt;&lt;a href=\\&quot;https:\\\/\\\/www.ceo.co.ug\\\/meet-david-mushabe-joseph-ndiho-kiiza-mathias-kamugasho-and-arthur-rutaroh-the-four-tech-cops-building-service-cops-into-sub-saharas-paypal-more\\\/\\&quot; target=\\&quot;_blank\\&quot; rel=\\&quot;noreferrer noopener\\&quot; data-type=\\&quot;URL\\&quot; data-id=\\&quot;https:\\\/\\\/www.ceo.co.ug\\\/meet-david-mushabe-joseph-ndiho-kiiza-mathias-kamugasho-and-arthur-rutaroh-the-four-tech-cops-building-service-cops-into-sub-saharas-paypal-more\\\/\\&quot;&gt;Read More&lt;\\\/a&gt;&lt;\\\/strong&gt;&quot;,&quot;post_title&quot;:&quot;Meet David Mushabe, Joseph Ndiho Kiiza, Mathias Kamugasho and Arthur Rutaroh; the four tech cops building Service Cops into Sub-Sahara\\u2019s PayPal &amp; more&quot;,&quot;post_excerpt&quot;:&quot;&quot;,&quot;post_status&quot;:&quot;publish&quot;,&quot;comment_status&quot;:&quot;closed&quot;,&quot;ping_status&quot;:&quot;closed&quot;,&quot;post_password&quot;:&quot;&quot;,&quot;post_name&quot;:&quot;meet-david-mushabe-joseph-ndiho-kiiza-mathias-kamugasho-and-arthur-rutaroh-the-four-tech-cops-building-service-cops-into-sub-saharas-paypal-more&quot;,&quot;to_ping&quot;:&quot;&quot;,&quot;pinged&quot;:&quot;&quot;,&quot;post_modified&quot;:&quot;2026-08-24 02:21:22&quot;,&quot;post_modified_gmt&quot;:&quot;2026-08-24 02:21:22&quot;,&quot;post_content_filtered&quot;:&quot;&quot;,&quot;post_parent&quot;:0,&quot;guid&quot;:&quot;https:\\\/\\\/wgl-dsites.net\\\/verdox\\\/?p=900&quot;,&quot;menu_order&quot;:0,&quot;post_type&quot;:&quot;post&quot;,&quot;post_mime_type&quot;:&quot;&quot;,&quot;comment_count&quot;:&quot;0&quot;,&quot;filter&quot;:&quot;raw&quot;}],&quot;post_count&quot;:6,&quot;current_post&quot;:-1,&quot;before_loop&quot;:false,&quot;in_the_loop&quot;:false,&quot;post&quot;:{&quot;ID&quot;:5468,&quot;post_author&quot;:&quot;1&quot;,&quot;post_date&quot;:&quot;2026-07-24 02:22:21&quot;,&quot;post_date_gmt&quot;:&quot;2026-07-24 02:22:21&quot;,&quot;post_content&quot;:&quot;&lt;p class=\\&quot;wp-block-paragraph\\&quot;&gt;Few technology companies born in Uganda have successfully broken beyond the country\\u2019s borders and built products that influence how institutions operate across Africa. Service Cops is becoming a notable exception. From an outsourcing start-up founded by a group of university friends, the company has evolved into a financial-technology, enterprise-software and business-process-outsourcing group connecting banks, telecom operators, schools, insurers, merchants and consumers across several African markets. At the centre of that journey is Managing Director Mathias Kamugasho\\u2014but the story is also one of co-founders, engineers, senior executives, employees and institutional partners building solutions around distinctly African problems.&lt;\\\/p&gt;\\r\\n&lt;p class=\\&quot;wp-block-paragraph\\&quot;&gt;In 2009, Mathias Kamugasho and a group of friends began chasing an idea that had followed them from university into their professional lives. They were young, employed and increasingly convinced that something was fundamentally wrong with the way customers were being served in Uganda. Their conversations, often held over coffee at what was then Caf\\u00e9 Javas on Bombo Road in Kampala, repeatedly returned to one question: could they build something of their own that would improve service delivery? \\u201cThere has to be an issue with how service is given in Uganda,\\u201d Kamugasho recalled during a recent interview broadcast on the Service Cops YouTube channel. \\u201cPerhaps that\\u2019s the reason why our company is called Service Cops.\\u201d Kamugasho had already spent six or seven years in banking. He understood financial institutions from the inside: their processes, customers, controls and limitations. But the original plan was not to build a fintech company. It was more straightforward. \\u201cLet\\u2019s start an outsourcing company,\\u201d he remembered the group deciding. \\u201cLet\\u2019s go to the telecoms, go to the banks, go to the industries. Show them how it\\u2019s done. Let\\u2019s start a call centre, for example. Give people service.\\u201d&lt;\\\/p&gt;\\r\\n&lt;p class=\\&quot;wp-block-paragraph\\&quot;&gt;Seventeen years later, that service-delivery experiment has become one of Uganda\\u2019s more consequential technology stories. Service Cops now describes itself as a financial-technology, proprietary enterprise-platform and business-process-outsourcing company with operations extending beyond Uganda into markets including Kenya, Tanzania, Zambia,African Startups Ethiopia, South Sudan, Mauritius, Mozambique, Malawi, the Democratic Republic of Congo and Nigeria. Its portfolio ranges from education payments and agency banking to enterprise middleware, digital lending, insurance platforms, remittances, customer-management systems and contact-centre operations. Its rise is noteworthy not simply because Service Cops has crossed borders. It is because comparatively few Ugandan-founded technology companies have managed to turn local problem-solving into a repeatable African business model.&lt;\\\/p&gt;\\r\\n&lt;strong&gt;&lt;a href=\\&quot;https:\\\/\\\/www.ceo.co.ug\\\/africas-fintechs-to-watch-how-ugandas-service-cops-is-quietly-building-a-continental-digital-powerhouse\\\/\\&quot; target=\\&quot;_blank\\&quot; rel=\\&quot;noreferrer noopener\\&quot; data-type=\\&quot;URL\\&quot; data-id=\\&quot;https:\\\/\\\/www.ceo.co.ug\\\/school-administrators-laud-service-cops-school-suite-for-simplifying-processes\\\/\\&quot;&gt;Read More&lt;\\\/a&gt;&lt;\\\/strong&gt;&quot;,&quot;post_title&quot;:&quot;Africa\\u2019s Fintechs to Watch: How Uganda\\u2019s Service Cops Is Quietly Building a Continental Digital Powerhouse&quot;,&quot;post_excerpt&quot;:&quot;&quot;,&quot;post_status&quot;:&quot;publish&quot;,&quot;comment_status&quot;:&quot;closed&quot;,&quot;ping_status&quot;:&quot;closed&quot;,&quot;post_password&quot;:&quot;&quot;,&quot;post_name&quot;:&quot;africas-fintechs-to-watch-how-ugandas-service-cops-is-quietly-building-a-continental-digital-powerhouse&quot;,&quot;to_ping&quot;:&quot;&quot;,&quot;pinged&quot;:&quot;&quot;,&quot;post_modified&quot;:&quot;2026-08-24 02:28:54&quot;,&quot;post_modified_gmt&quot;:&quot;2026-08-24 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